The primary responsibility of the Housekeeping Supervisor is to supervise housekeeping employees, assign workload, inspect rooming areas and enforcement of all department and company policy and procedures. This position also exhibits a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).
Golden Nugget offers competitive wages and benefits. New hires may be eligible to receive a hiring bonus of up to $600.00. Come join our great team at the Golden Nugget.
Essential Duties And Responsibilities
Supervision of housekeeping employees.
Conduct multiple physical inspections of hotel rooms, suites, guest common areas and employee areas.
Assist hotel guest with inquires and or problem resolution.
Maintain department and company rules and regulations and insure prompt and fair enforcement.
Evaluate employee’s performance and make recommendations.
Provides subordinates with guidance and information to ensure productivity is efficient and effective.
Maintain departmental rules and procedures as approved by the Directors of Housekeeping
Performs other duties and responsibilities as assigned.
Supervisory Responsibilities
Guest Room Attendant Employees
Housepersons Employees
Utility Housepersons Employees
Qualifications
Excellent interpersonal, problem solving and customer service skills.
Professional appearance and demeanor.
Ability to effectively communicate in English, in both written and oral forms.
Minimum age requirement is 21.
EDUCATION And/or EXPERIENCE
High school diploma or equivalent.
Supervisory experience preferred, but not required
Bi-Lingual Spanish speaker, preferred, but not required
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Gambling Facilities and Casinos
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