Direct message the job poster from Whiteface Lodge
Susan Marshall, PHR
Talent Acquisition at HHM Hotels
Overview
Opportunity: Hotel Manager
HHM Hotels is seeking a Hotel Manager to supervise and manage hotel operations, achieving the highest level of guest satisfaction and maximization of profits for the Whiteface Lodge located in the heart of the Adirondacks in Lake Placid, New York.
Your Growth Path
General Manager Area General Manager - Regional Director of Operations
Your Focuses
Leadership
Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Guest Experience
Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
Continuously seek opportunities to enhance guest interactions and exceed expectations.
Operational Excellence
Maintain a seamless and efficient operation by front office, housekeeping and maintenance departments within the hotels.
Implement best practices to uphold quality and safety standards.
Employee Development
Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
Your Background And Skills
Associate or Bachelors Degree in Business, Hospitality or a related field is preferred.
2+ as an Operations leader or similar leadership role in a resort setting.
HHM Hotels Benefits And Perks
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Quarterly Bonuses and Incentives
Employee Assistance and Wellness Program
Educational/Professional Development
Technology Reimbursements
Work Environment and Context
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
Occasional travel required.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hotels and Motels
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