1+years’ experience in a helpdesk, PC/desktop support type role resolving routine tier 1 & 2 issues
Experience troubleshooting Windows 10 OS and Windows 11 OS.
Experience troubleshooting peripheral devices, including printers, scanners, and Apple mobile devices
Experience supporting users both over the phone remotely, and in person
Worked on a Windows deployment, refresh of end point hardware/Windows migration
Experience troubleshooting peripheral devices, including printers, scanners, and mobile devices
Experience imaging and deploying machines, preferably using SCCM (similar tools are fine)
Excellent soft skills and customer service
Plusses:
VDI Experience
SCCM Imaging
Experience with Microsoft Intune preferred but not required
Experience with Microsoft Windows Autopilot preferred but not required
Day to Day:
A client of Insight Global is looking for a PC/Desktop Support technician to work in Columbus, Ohio.
Seeking PC Technician with primary responsibilities around desktop support, imaging and customers service. Performs basic workstation troubleshooting and maintenance by collection of information to respond and or resolve routine tier 1 & 2 problems. May be used from time to time to support the ITS Call Center when needed.
Seniority level
Entry level
Employment type
Contract
Job function
Information Technology
Industries
Staffing and Recruiting
Referrals increase your chances of interviewing at Insight Global by 2x