Stellar Professionals

Help desk Analyst

Stellar Professionals Richmond, VA
Stellar Professionals

Help desk Analyst

Stellar Professionals Richmond, VA
4 months ago 26 applicants

See who Stellar Professionals has hired for this role

Applicant must have 2 years of relevant experience with the following:

  • Recent experience in a full-time Help Desk/Technical Support position
  • Working knowledge of and experience with Windows 10 and Windows 11 operating systems and Microsoft desktop software products, including MS Office prod
  • 2 or more years of experience entering information and working with a trouble ticket, issue tracking system
  • Experience and proficiency with Microsoft, Visio, SharePoint and Office applications
  • Proven analytical and problem-solving abilities
  • Excellent verbal and written communication skills
  • Ability to work independently with minimal direction and as a team
  • Highly motivated and self-directed
  • Ability to present ideas in business-friendly and user-friendly language.
  • Ability to work independently with minimal direction and as a team
  • Highly motivated and self-directed
  • Knowledge of Active Directory
  • CompTIA A+ Certification
  • Experience with Symantec’s Altiris and Ivanti’s Service Desk.

  • Seniority level

    Associate

  • Employment type

    Contract

  • Job function

    Information Technology

  • Industries

    Information Services, Government Relations Services, and Government Administration

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