Healthcare Services Coordinator
Healthcare Services Coordinator
Adapt Integrated Health Care
Roseburg, OR
See who Adapt Integrated Health Care has hired for this role
Adapt Integrated Health Care is looking for a Healthcare Services Coordinator to join their team!
We Offer
Primary Responsibilities
Adapt Integrated Health Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We always welcome nominations and applications from women, members of any minority group, and others who share our passion for building a diverse community that reflects the diversity in our clientele. For anyone needing assistance or accommodation with Adapt’s application process, please reach out to our team at careers@adaptoregon.org or by calling (541) 672-2691 and asking for our Human Resources department.
Required Qualifications
We Offer
- 100% paid premiums for full family medical insurance
- Waiver cash option
- Dental and Vision insurance available
- Generous sick and vacation time accrual rates; accrued time rolls over year-to-year.
- 5% 401k employer contribution
- Life insurance policy
- Employee Assistance Program
- Clinical supervision toward licensure is available.
Primary Responsibilities
- Provides excellent customer service, ensuring a welcoming and respectful environment for patients, family members, visitors and co-workers.
- Serves as a No Wrong Door point of contact, with the knowledge and ability to assist patients in accessing the most appropriate programs or services.
- Responds to inquiries in person, via phone, email, and/or through MyChart patient portal.
- Conducts daily monitoring and management of appointment schedules, rescheduling and cancelations.
- Accurately enters or updates patient demographics and insurance information in the EMR to ensure the necessary information is available for data collection, grant reporting, billing, and metrics.
- Verifies patient’s insurance eligibility in the EMR or online through the insurances portal and works in cooperation with Adapt Finance & Billing department to ensure accurate collection of co-pays and account balances.
- Coordination with Adapt departments and programs when scheduling appointments to identify the patient’s other points of care within Adapt to minimize duplication of service.
Adapt Integrated Health Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We always welcome nominations and applications from women, members of any minority group, and others who share our passion for building a diverse community that reflects the diversity in our clientele. For anyone needing assistance or accommodation with Adapt’s application process, please reach out to our team at careers@adaptoregon.org or by calling (541) 672-2691 and asking for our Human Resources department.
Required Qualifications
- High School Diploma or equivalent required.
- Experience in a clerical or administrative role within a healthcare setting preferred.
- Proficiency in Microsoft Office (Excel, Word, Outlook), EMR systems and typing 50 wpm.
- Familiarity with insurance verification and EPIC systems a plus.
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Health Care Provider -
Industries
Hospitals and Health Care
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