Functional Consultant / Implementation Consultant (Fashion ERP)
Tivella
New Jersey, United States
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With end-to-end capabilities, BlueCherry software enables many of the world’s most recognized fashion and apparel companies to manage critical business transactions and concept-to-consumer processes to improve speed to market, gain greater process visibility and control, increase productivity and operational efficiency, reduce costs, and enhance competitiveness.
Travel on-site to clients as needed
Summary Overview:
CGS Functional Consultants combine their industry experience, business process, and application expertise to deliver a right sized solution to our clients. Functional Consultants are responsible for communicating updates to the Project Manager regarding progress, accomplishments, and project risks. This role requires a consultant to be comfortable in client-facing environments and be able to communicate on all levels of the project. These team members are responsible for the implementation of our BlueCherry application & are considered application specialists to our organization and clients alike.
Primary Responsibilities:
Travel on-site to clients as needed
Summary Overview:
CGS Functional Consultants combine their industry experience, business process, and application expertise to deliver a right sized solution to our clients. Functional Consultants are responsible for communicating updates to the Project Manager regarding progress, accomplishments, and project risks. This role requires a consultant to be comfortable in client-facing environments and be able to communicate on all levels of the project. These team members are responsible for the implementation of our BlueCherry application & are considered application specialists to our organization and clients alike.
Primary Responsibilities:
- Conduct business process review meetings with clients to understand requirements for design, sourcing, logistics, sales, inventory, customer service, finance, and related areas
- Implementation projects using standard methodology & industry best practices
- Document our clients’ current processes and define to-be processes
- Configure a customer driven solution to meet our clients’ business objectives
- Lead our clients in identifying business challenges and develop solution requirements
- Assist in the data conversion process, data validation, and integration between systems
- Proactively report to project manager and project team on project progress and issues
- Provide training to client staff on system functional features and capabilities
- Document training material as needed
- Work with contracts, third-party vendors, and other divisions collaboratively
- Provide leadership and assistance on assigned implementation projects across the organization
- Dedication to quality delivery
- Strong verbal and written communication skills
- Ability to teach & train clients for successful adoption of a new platform or tool
- Excellent interpersonal skills & organizational skills
- Demonstrated history of building relationships with a strong customer service focus
- Discipline needed to achieve daily & weekly tasks while adhering to delivery deadlines
- Keen attention to detail
- Ability to work on multiple projects with deadlines and under pressure
- Demonstrated high level of professionalism, critical thinking, and credibility
- A bachelor’s degree from an accredited institution
- 3-8 years of experience in Fashion, Apparel, Footwear, Retail, or related industries
- Experience with systems – specifically ERP, PLM, Warehousing, B2B/B2C eCommerce, Supply Chain applications and Integrations between various systems
- Proven success in leading, collaborating, and contributing to a team-oriented environment
- Determined ability to keep people motivated
- Recognized ability to work creatively and logically in a problem-solving environment
- ServiceNow, SmartSheet, Lucid chart experience is a plus
- Competitive salary
- Health, dental, disability, 401K + employer match, vacation benefits
- Structured annual bonus plan
- Career development & growth opportunities
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Information Technology -
Industries
IT Services and IT Consulting and Software Development
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