The Kimpton Hotel Monaco Pittsburgh has an opening for a Full Time Loss Prevention Security Officer!
POSITION PURPOSE: To ensure our guests have a safe and comfortable stay by protecting them, our associates and our property. To help create an environment that keeps guests inspired and eager to return.
This is a full-time hourly position that is eligible for benefits. Shifts will be Tuesday-Saturday from 4:30PM-1:00AM.
Essential Functions
Provide security coverage for the Hotel.
Regularly patrol lobby, property perimeter, guestroom floors and public areas.
Provide security coverage during all special events, preventing harm or injury to Hotel’s guests, associates and property.
Confer with Hotel leadership, engage with guests and associates and interrogate suspicious persons.
Proactively detect and investigate disturbances.
Respond to and investigate any potential complaints, theft, fighting, vandalism or accidents.
Complete investigations and incident reports for security incidents and forward reports to the appropriate Hotel leaders.
Complete incident reports regarding injured employees or guests on Hotel premises and forward reports to the appropriate Hotel leaders.
Proactively identify unsafe conditions and missing or inoperative safety equipment.
Warn and/or eject disruptive individuals from the premises and caution careless persons in order to avoid accident or injury.
Provide assistance to accident victims and complete related incident reports; contact emergency medical personnel, if necessary.
Respond to medical emergencies, if necessary. May be required to conduct CPR or administer first aid as the first to arrive upon the scene.
Respond to emergency alarms within the Hotel and investigate the probable cause. Notify the appropriate personnel of the status and conclusion of the investigation.
Notify team of presence of suspicious persons.
Respond to guest requests for assistance regarding operation of in-room safes.
Responsible for distribution and inventory of Hotel keys to authorized personnel.
Inspect employee packages upon entering and exiting the building, as needed and only as directed by Human Resources.
Additional duties as assigned by property leadership.
Position Requirements
High school graduate or equivalent
Must be able to clearly communicate with guests, visitors, management and co‑workers
Must be able to provide legible written communication and direction
One year of related experience and/or training or equivalent combination of education and experience.
Some training in hospitality industry is preferred.
Ability to apply common sense understanding to carry out simple one- or two-step instructions.
Seniority level
Entry level
Employment type
Full-time
Job function
Other, Information Technology, and Management
Industries
Hospitality
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