Responsible for all related daily front desk functions ensuring guests needs are met and they have a pleasant experience staying on campus. This position reports directly to the Front Desk Supervisor. In addition, reports to the Director,
Assistant Directors and Catering Manager.
Typical Duties Include:
Responsibilities include, but are not limited to:
Opening and closing shifts, including the opening and closing of the building and respective paperwork and report distribution as each shift requires.
Answering the telephone and emails
Reserving and cancelling guest reservations, including input of data accurately, for overnight guest rooms and generating confirmation letters. Requires confidential use of credit card numbers.
Checking guests in and out of guest rooms
Assisting all of the Center’s guests navigating campus and other guest questions and needs
Responsible for cash and credit card charges as needed
Opening Shift will be responsible for maintaining continental breakfast on site for overnight guests
Filing as needed
Campus room reservation approval using EMS WebApp
Project work and other administrative duties as assigned
Job Requirements:
Must have good communication skills, both written and orally, with a sound understanding of the English language.
Must have general knowledge of hotel operations and cash and credit card handling.
Must be able to work independently.
Must be able to multitask and work in a distracting environment.
Willingness to participate in additional training as needed, including but not limited to TIPS certification and ServSafe class to obtain Food Protection Manager Certification.
Customer Service: Maintains an extraordinarily positive attitude in dealing with students and the public.
Must be cooperative and willing to work with others.
Must be able to give direction and instruct others.
Must be neat in appearance and work habits, and must comply with safety and sanitation regulations as prescribed by law.
Must comply with proper dress code as designated by the Department.
Skills and Qualifications:
Available Openings:
0
Contact Name:
Shalysa Haroun
Scheduled Weekly Hours:
37.5
Hourly Rate:
15.30 USD Hourly
Start Date:
05/01/2024
Seniority level
Entry level
Employment type
Part-time
Job function
Administrative
Industries
Higher Education
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