Serve as driver's supervisor/representative in Operations. Manage drivers performance in identified categories and be primary communication link to drivers. Work to achieve optimum driver and customer satisfaction.
Responsibilities
Sole communications link to driver, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information.
Responsible for assigned full fleet of tractors and drivers,
including, but not limited to effective management for optimum performance in the following categories:
On-time pickup and delivery performance
Pallet management
Out of route miles
Hours of service compliance
Driver availability
Accommodation of special routing needs
Cost control
Insure that each driver has an adequate understanding of all details of customer and company expectations on each
load at the point of dispatch.
Daily accounting of all assigned trucks and drivers.
Other duties as assigned by authorized personnel.
Relationships
Daily interaction with drivers, other operations staff and management via qualcomm, telephone and in person.
Abilities/Skills Required
Strong oral and written communication skills, strong organizational ability, detail oriented, ability to remain calm under pressure, handle multiple and varied tasks, basic typing.
Physical Requirements
Ability to sit for extended periods of time. Reasonable
manual dexterity.
Education/Training Required
College degree in business or five years experience in fleet management.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Strategy/Planning and Information Technology
Industries
Truck Transportation
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