Fitness Attendant

TITLE: Fitness Center Attendant (FLSA non-exempt) R 4.13

SUPERVISOR: Assistant Wellness Manager

EDUCATION &

EXPERIENCE: Prefer High School or further Education

Qualifications

Ability to deal with guests and staff diplomatically, handle conflict appropriately and answer questions regarding the Health & Fitness operations.

Genuine interest in Fitness/Wellness

Ability to exercise good judgment.

Must maintain a current CPR and AED certification

General computer skills. Such as Word, Excel, and RecTrac software.

SUMMARY The Fitness Center Attendant will be responsible for creating a positive member experience by providing a superior level of customer service to Wheeling Park District fitness members and guests.

HOURS: Flexible schedule; various shifts on weekdays and weekends as designated by Assistant Wellness Manager or Wellness Manager as necessary.

Essential

FUNCTIONS: Maintain and promote excellent fitness member relations and open communication with all current and potential new fitness members; handle any adverse situations with members.

Greet and direct members, guests and visitors in person and on the phone while answering fitness area questions and providing pertinent information specific to the fitness area.

Point of Sale and membership sale processing.

Assist in administrative support tasks as assigned including, but not limited to, general reporting, cleanliness of fitness floor, folding towels, etc.

Conduct orientation for new members and conduct tours for external visitors and potential members.

Accurately audit and monitor attendance and usage of member population.

Assist in maintaining an accurate inventory of all fitness center supplies.

Maintaining a clean and safe fitness floor, cleaning and checking equipment and reporting any repairs or maintenance to both Wellness Manager and Assistant Manager, performing assigned cleaning tasks and organizing fitness equipment.

Maintaining operation of fitness center (opening, closing operations).

Attend all staff meetings and mandatory training sessions.

Maintain confidentiality.

Maintain a clean and organized work environment.

Performs the job safely and in compliance with Park District policies, procedures, work and safety rules.

Support and exhibit the established organizational values of respect, communications, integrity, innovation, recognition, continuous learning, fun, empowerment and people.

MARGINAL

Functions

Perform other duties or special projects as assigned by the Wellness Managers.

Act as Manager on Duty in absence of Team Leader/Assistant Wellness Manager/ Wellness Manager.

Performs other duties or special projects as assigned.

Attend and participate in all schedule in service training and safety programs.

PSYCHOLOGICAL

Considerations

Employee may be exposed to natural and potentially extreme weather conditions while supervising employees or attending job related activities away from the office.

Employee may be exposed to chemicals or other potentially dangerous materials utilized in the manufacturing of routine maintenance supplies.

Employee may be exposed to noise distractions from employees or equipment operation in adjacent work areas.

SAFETY: Conducts all work in a safe manner, including using personal protective equipment and safety devices as required; identifies and reports any real or potential safety hazards.

Ensures participation and compliance with required and optional relevant employee training programs as defined by OSHA and PDRMA.

Physical Requirements

Sitting...frequently

Walkingfrequently

Strength....medium (20-50 lbs.)

Climbing..occasionally

Balancing.occasionally

Stooping...occasionally

Kneeling...occasionally

Crouching....occasionally

Crawling...not present

Reaching...frequently

Handling...frequently

Fingering..frequently

Feeling..frequently

Environmental Considerations

Employee may be exposed to natural and potentially extreme weather conditions while supervising employees or attending job related activities away from the office.

Employee may be exposed to chemicals or other potentially dangerous materials utilized in the manufacturing of routine maintenance supplies.

Employee may be exposed to noise distractions from employees or equipment operation in adjacent work areas.

Cognitive Responsibilities

Employee must exhibit good safety awareness and judgment.

Employee must exhibit cooperative and receptive personality traits, especially when dealing with the public.

Employee must be able to follow directions.

Employee must recognize and evaluate problems and opportunities and must act in a decisive and appropriate manner.