Financial Aid System Manager

Wilson College is currently accepting applications for the position of Financial Aid System Manager (FASM). Reporting to the Director of Student Financial Aid & Services, the Financial Aid System Manager will provide management of financial aid technology systems, data integration processes, reporting, and day-to-day support of office operations related to the administration of various technologies.

Essential Functions

• Serve as the functional area lead and liaison to Information Technology related to financial aid and communication modules in Ellucian Colleague.
• Collaborate with staff in other functional areas/offices to ensure effective data integration and system processing.
• Lead and coordinate the annual set-up and testing of the Colleague financial aid module.
• Identifying and implementing new system features in collaboration with Information Technology, Ellucian, and other support providers.
• Responsible for creating, updating, and managing forms, automated electronic communications (Communications Management), and text messaging (Signal Vine).
• Collaborate with Slate CRM manager regarding Colleague/Slate data integrations.
• Provide end user training regarding system functionality and changes.
• Manage financial aid and student financial services content on the university's website in coordination with Marketing & Communications division.
• Participate in relevant committee meetings.
• Monitor all federal policies impacting Title IV programs and student account receivables
• Leverage technology to assist in the development of internal compliance testing standards for the department.
• Provide front-office assistance during high volume periods.
• Other duties as required by Director
  
  

Competency

• Demonstrated ability to understand information systems.
• Demonstrated ability to collaborate with internal and external stakeholders.
• Excellent communication and interpersonal skills
• Excellent organizational skills, detail-oriented, flexible, and experience overseeing multiple priorities
• Aptitude for exercising judgement and maintaining confidentiality
• Detailed knowledge of Microsoft Office software programs (Microsoft Office Suite, SharePoint, and knowledge of Excel preferred)
  
  

Position Type And Expected Hours Of Work

• Full-time, 12-month position
• Variable hours dependent on the needs of the department
• Some work during evenings and weekends will be required.
  
  

Travel

• Limited local travel as needed.
  
  

Education & Experience

• Associate or Bachelor degree in business, information technology or related field preferred and/or an equivalent combination of education and/or technology experience.
• Knowledge and/or experience with financial aid or other financial technology systems.
• Experience using MS Word, Excel, and/or other database applications.
• Knowledge of the Free Application for Federal Student Aid and/or other student financial aid process preferred.
  
  

Preference Given To Candidates With

• Knowledge and experience with Ellucian Colleague or Banner systems.
• Knowledge and experience with financial aid regulations.
  
  

An equivalent combination of education and experience will be considered.

Working at Wilson: Wilson College provides all eligible, full-time employees with a wide range of benefits including health, dental, and vision coverage; college-paid basic life and long-term disability insurance; and employee-funded Health Savings Account (HSA) and Flexible Spending Account (FSA) options for health and dependent care. Also available to eligible employees is a Defined Contribution Retirement plan with TIAA. Educational benefits for employees and their families include undergraduate, graduate, and certificate programs. Tuition Exchange scholarship opportunities are also available across a vast consortium of colleges.

Wilson College offers a flexible, supportive culture that believes in work-life balance, with remote work options available, and generous paid leave policies including paid parental leave, paid vacation, sick, personal leave, 13 paid holidays, paid jury duty, and paid bereavement leave including miscarriage and stillbirth.

Wilson College offers free on-campus fitness center membership, flexible and affordable dining hall meal plans, health and wellness services, and an employee assistance program.

Wilson College is a 501(c)(3) not-for-profit qualifying employer, employees of the College may qualify for Public Service Loan Forgiveness.