Family Services Director

The Family Services Director under the direct supervision of the Executor Director, is responsible for program oversight; provision of structured training to intensive clinical services division; program development and implementation; provision of technical assistance and clinical consultation to partners and citywide; and quality assurance.

He/she provides leadership to the Family Services staff, ensures programs and initiatives are in alignment with organizational goals and strengthens the provider network of CSC. He/she performs in a team environment, emphasizing team interdependence, shared accountability and problem solving at the level of service provision. The incumbent also participates in the Program Review committee meetings to keep participants informed of new initiatives and clinical and/or program developments and any changes that affect work practices. The incumbent participates in a wide variety of other community-related committees and meetings.

Principle Accountabilities

Training - Design, develop and implement a variety of internal and external training curriculums to move social work practices to a strengths-based, family centered and community focused approach. Manage and periodically evaluate training curriculums ensure its effectiveness. Review and revise curriculum content and/or materials as necessary to rectify any deficiencies Engage membership agencies and other agencies in reforming the current social work practices to a model of strengths based practice.

Clinical Skills - Provide clinical oversight/consultation on high risk and/or difficult cases internally and externally to CFSA to monitor continuity of services and ensure appropriate and consistent application of strengths based approach and to monitor the referral process of service providers. Occasionally review documentation from case records to ensure appropriate application of prevention and intervention practices and/or techniques.

Technical Assistance - Provide technical assistance/consultation to program partners to promote increased family stability and independence. Provide direction and supervision to Managers and/or staff to assist in crisis.

Supervision - Conduct weekly supervisory sessions with Family Services Manager to review difficult cases, provide direction and guidance and to identify strengths and deficiencies with appropriate course(s) of action. Effectively collaborates with Family Services Manager and assists in the performance evaluation process of Social Workers.

Program and Community Meetings – Coordinate and participate in Program Review Committee and member agencies meeting. Provide necessary information to keep participants informed of new initiatives and clinical and/or program developments changes that affect current work practices.

Education

LICSW, or LCSW with a Master degree in Social Work.

Experience

Five-year experience post graduate in Mental Health or Child Welfare with experience in program design and implementation. At least two-year experience in training and/or facilitation. Previous supervisory and management experience in non-profit or community-based social services agency. Demonstrated leadership skills. Experience in program development and evaluation. Proficiency in the use of Microsoft products.

Ability to analyze data. Excellent oral, written and interpersonal skills. Experience in grant and/or proposal writing