Family Resource Coordinator - Remote | WFH

Job Title: Family Resource Coordinator (Fully Remote)

About The Role

Join an organization that has been recognized as one of the Top 100 Women-Led Businesses in Massachusetts for the past 5 years (2018-2023). Our mission is to save lives through organ and tissue donation, and we're seeking compassionate individuals to join our team.

In this role, you'll be responsible for approaching and supporting families during the organ and tissue donation process. You'll work remotely, assisting hospitals 365 days a year to ensure that all potential donor families are offered the opportunity for donation via telecommunication.

Responsibilities

• Fulfill an on-call schedule of 12-hour shifts, including some weekends and holidays (current shifts available: 9:00 am - 9:00 pm or 12:00 pm - Midnight).
• Approach and educate donor families about organ and tissue donation, advocating for donation while respecting cultural and religious beliefs.
• Help families understand and accept the diagnosis of death as described by the primary care physician.
• Assess the legal next-of-kin's readiness to engage in a discussion about the opportunity for organ and tissue donation.
• Maintain best practice skills in obtaining authorization, completing all required documentation.
• Provide initial follow-up to donor families after donation.
• Participate in required meetings and trainings when not responding to a case.
• Complete assigned trainings within defined timelines.
  
  

Qualifications

• Previous experience approaching families for organ and tissue donation at an Organ Procurement Organization (OPO) is required.
• Bachelor's degree in social work, health sciences, or a related field; or equivalent experience in another OPO.
• Experience in hospice care, bereavement counseling, crisis intervention, or social work is preferred.
• Previous hospital experience is preferred.
• Spanish and/or Portuguese language proficiency is preferred.
• CPE, CLS, or Social Work License is preferred.
  
  

What We Offer

• Generous paid time-off program
• Comprehensive health, dental, vision, and mental health insurance coverage
• 2x annual salary life insurance
• Fertility benefits
• LGBTQIA+ focused healthcare programs
• Flex spending account options
• 403(b) retirement plan with organizational contributions
• Tuition reimbursement
• Employee assistance program (EAP)
• Pet insurance
• Working Advantage discounts program
• Personal career and skill development opportunities
• Corporate-sponsored events, community volunteering, team-building outings, and more!
  
  

Compensation: The salary range for this position starts from $70,000 - $80,000, with higher compensation for directly relatable experience.

This is a fully remote position, but you must be available for a week-long onsite orientation in Waltham, MA.

Note: To be employed in this role, you must be vaccinated and boosted for COVID-19.

We are an equal opportunity employer and encourage diverse candidates to apply to meet the needs of the multicultural and multilingual communities we serve.

Employment Type: Full-Time