For more than 150 years, Jewish Family Services of Western New York has been committed to providing high quality services to all in need in the interest of helping to "repair the world." Our services are guided by the essential connection between mental well-being, physical wellness, and positive self-worth. Our reputation is the result of our exceptional staff. In addition to offering competitive compensation and truly exceptional benefits, we are committed to providing a supportive, inclusive work environment in which all employees are able to contribute their best.
OUR VALUES
Be a Mensch - A person who is ethical, decent, and admirable. It's someone who acts with integrity and honor, often showing kindness and consideration towards others. Being called a Mensch is a compliment suggesting that one's character is upright, responsible, and morally sound.
Be Person-Centered - Meeting individuals where they are at.
Be Culturally Responsive - Creating purpose-built spaces and programs for our clients that respect their culture.
Be Resolute - Tenacity, solution-seeking, and getting stuff done.
What You'll Do
The Extended Services Manager will be responsible for supervising a team of caseworkers providing supplemental services for refugees who are receiving and have completed the initial resettlement program and for compliance with requirements in programs as funded. This work includes representing the agency and its programs with local partners, identifying programmatic requirements, and ensuring staff perform work within funding parameters. This position oversees all operations of the Extended Services team including administrative and client financial management, service delivery, staffing, training, and compliance.
The manager will work with their leadership team to improve collaboration between JFSWNY programs and efficient, effective service delivery. They will also work with agency leadership and staff to influence the organizational change needed to support program outcomes in alignment with the agency's strategic plan. This includes goals related to increased cultural responsiveness, humility, and preparedness to meet the changing needs of Western New York's diverse communities.
Key Responsibilities
Manage Extended Services team, providing daily support in service delivery.
Maintain partnerships with key stakeholders including Erie County Department of Social Services, Social Security Administration, Buffalo Public Schools, healthcare providers, HIAS, NYS BRS, NYS Department of Health, and others relevant to the team's work.
Monitoring files and maintaining policies, procedures, and protocols for Extended Services program.
Update, streamline, and maintain a system for financial tracking, grant reporting, and quality improvement for programs.
Submit reports to funders as required by contract.
Report on program development, outcomes, and needs to agency leadership.
Attend departmental, partner, and agency meetings as required.
Recruit, train, and support staff, interns, paraprofessionals, and other volunteers as needed.
This position requires travel between sites and therefore, you must have a reliable vehicle, valid driver's license, and liability insurance in the amount of $100/$300K. Also, if hired, you must produce evidence of having received the Covid-19 vaccination.
What You'll Bring
Bachelor's degree in social work or related field; combination of education and experience in human services will be considered in lieu of degree.
2-3 years of case management experience in the human services or refugee services field.
Experience working with program budgets.
Prior supervisory experience or evidence of leadership skills.
Knowledge of the local service provider network, particularly related to refugee services, education, and/or mental health services.
Experience with programs development and managing program budgets at non-profit agencies.
Exhibited ability to effectively work within an inclusive and culturally and linguistically diverse environment.
Ability to interpret and respond to program and grant guidelines.
Strong internet research and computer skills, especially with Outlook, Word, Excel, PowerPoint, and web-based health information systems.
The above pay range is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to, background, knowledge, skills, and abilities.
What We Offer
Competitive salary range of $58,500 to $65,000 per year, commensurate with experience and qualifications.
Benefits such as health insurance (Independent Health), accrued Paid Time Off (PTO) of 4+ weeks, 401k retirement plan with company match, and 13+ observed holidays.
A supportive and collaborative work environment.
The chance to make meaningful impact in a dynamic and forward-thinking organization.
ARE YOU READY TO JOIN OUR TEAM?
If this sounds like the opportunity that you've been looking for, please apply today by completing our application located at https://jfsbuffalo.applicantpro.com/jobsbyorganization/. Please provide a resume and cover letter along with your application.
Jewish Family Services of Western New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary: $58500 - $65000 per year
Job Posted by ApplicantPro
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Individual and Family Services
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