Ecommerce/FBA Account Manager

We are seeking an experienced account manager to run all aspects of our Amazon Seller Central account from beginning to end.

Mastery of Microsoft Excel is required. Please do not apply if you are not proficient with Excel.

Job will be in office 4 days/week and remote Fridays.

Responsibilities

• Analyze P&L on a daily/weekly/monthly basis, create demand-based inventory forecasts, and issue replenishment orders for each product listing using sales history, rate of sales, knowledge of advertising, seasonality, and current sales trends.
• Manage Amazon internal advertising and adjust advertising budget per product to drive sales: managing ratio of costs to profits and optimizing turn on advertising.
• Analyze SKU-level data by tracking product trends, new product performance, and top sellers.
• Create shipping plans based on history, forecasts, and Seller Central guidelines/restrictions.
• Track purchase orders, inventory transfer transactions, and inbound shipments from overseas warehouse.
• Monitor shipment and fulfillment fees which may require opening and managing reimbursement cases for lost shipments and incorrect fees.
• Research and resolve issues related to timely purchase orders, shipments, and sales.
• Monitor performance and feedback on each listing; investigate claims of customer feedback.
• Stay up to date on changes and restrictions of Amazon policy and modify listing content and shipping plans accordingly.
• Collaborate with owner to create monthly profit/sales strategies.
• Identify areas of liability as well as areas for growth and improvement.

Qualifications

• Mastery of Microsoft Excel: proficiency in analysis and reporting. Please do not apply if you are not proficient with Excel.
• Experience with FBA/Amazon Seller Central preferred.
• Listing optimization and SEO experience is a plus.
• Ability to make data-based decisions and recommendations.