Document Management Specialist
Document Management Specialist
TBG | The Bachrach Group
Chicago, IL
See who TBG | The Bachrach Group has hired for this role
Our client is seeking a Document Management Specialist to oversee the NetDocuments platform. Responsibilities include system setup, third-party integrations, software updates, troubleshooting, user assistance, and maintaining documentation.
Key Responsibilities
- Access Management: Resolve document access problems.
- Troubleshooting: Identify and fix NetDocuments errors and integration issues.
- System Evaluation: Assist with testing and implementing new NetDocuments features.
- System Support: Handle updates, configurations, and enhancements for NetDocuments.
- Integration Support: Support related systems like Intapp Walls, Litera CAM, and reporting tools.
- Research: Investigate new applications and features; provide recommendations.
- Testing: Set up test environments and coordinate testing.
- Software Integration: Assess, test, and integrate new software and upgrades.
- System Monitoring: Track DMS environment for security and performance.
- On-Call Support: Provide after-hours assistance.
- Reporting: Generate SQL-based reports; manage document imports/exports.
- Training Materials: Review for accuracy.
- Documentation: Document processes and handling special projects.
Education and Experience:
- Bachelor’s degree or equivalent experience.
- Must have 2+ years experience with NetDocuments
- Proven troubleshooting skills for integration issues with MS Office and Adobe Acrobat.
- Effective communication skills with the ability to develop technical documentation.
Preferred Experience:
- Supporting cloud applications in a professional services environment.
- Knowledge of PowerShell and basic scripting languages.
- Experience with Citrix-supported applications.
- Ability to write basic SQL scripts.
Skills and Abilities:
- Strong organizational skills and attention to detail.
- Good judgment and interpersonal communication skills.
- Analytical and problem-solving abilities.
- Ability to maintain confidentiality and work under pressure.
- Capability to manage multiple projects with competing deadlines.
Compensation:
Salary Range: $100,000 - $125,000
Apply Now!
Join our team and contribute to the efficient operation and continuous enhancement of our document management system.
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Administrative -
Industries
Law Practice
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