Director, Technology

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary:

We are seeking a dynamic and experienced Leader of Tech Transformation to take the Global Product and Technology organization to the next level. This strategic role will be responsible for driving strategy, operations, transformation, and budget alignment between all teams under the Global Product and Technology umbrella and cross functionally and leading the project management team.

The Director of Technology will drive unified goals, optimize operational efficiency, and lead transformation initiatives to ensure our team remains at the forefront of technological advancements and adheres to industry best practices. This role is directly tied to the Iron Mountain enterprise wide Matterhorn transformation program, and is targeted towards accelerating growth in the Digital Business Unit in 2024 and 2025. As this program completes in 2025, all work of this function will be folded into ongoing operations of the Global Product and Technology in 2026 and beyond.

The role serves as the focal point for matters of collaboration, and the principle point of coordination with adjacent teams. Highly influential, this position requires significant collaboration with other cross functional senior leadership across the Digital team, other Iron Mountain business units, and corporate support groups.

Responsibilities:

• Lead Global Product and Technology Transformation Office
• Drive transformation initiatives such as technology standardization and simplification, product enablement across GPT globally
• Drive process transformation and management of Financial Operations (FinOps) for the Global Product and Technology Organization. Including the creation, monitoring, and management of budgets and financial forecasts. This includes allocating resources to various departments or projects, predicting revenue and expenses, and making adjustments as needed to stay on track
• Develop and execute a comprehensive long term and near term vision/strategy for people, process, and tools that align with the company's overall business objectives in alignment with key strategic Matterhorn growth transformation initiative
• Communicate strategic goals and plans across business units to cut down silos and drive collaboration
• Execute the strategy and transformation initiatives for Global product and technology
• Provide guidance and insight on technology trends, industry best practices, and emerging technologies to shape the team's long-term vision on a continuous and consistent basis
• Drive best practices to maintain a culture of engineering excellence: Streamline processes, workflows, and methodologies to enhance efficiency, quality, and speed-to-market
• Establish key performance indicators (KPIs) and metrics to measure the team's operational performance, and continually monitor and improve them
• Proactively identify bottlenecks, pain points, and inefficiencies across the organization, and implement solutions to mitigate them
• Lead change management initiatives to foster a culture of continuous improvement and innovation within the organization
• Drive organizational agility by promoting adaptive practices, methodologies, and cross-functional collaboration
• Champion the adoption of new tools, technologies, and practices to drive transformation and enhance the team's capabilities
• Foster a collaborative and inclusive environment that encourages knowledge sharing and cross-functional learning
  
  

Experience & Qualifications:

• Proven experience (8+ years) in Technology, with at least 3 years in a leadership role overseeing strategy, operations, and transformation
• Excellent written and verbal communication skills, with the ability to craft persuasive messages and present ideas to senior executives within a large and matrixed organization
• Strong track record of successfully aligning software engineering efforts with business objectives and delivering impactful solutions
• In-depth understanding of software development methodologies (e.g., Agile, Scrum, DevOps) and their practical implementation
• Exceptional strategic thinking, problem-solving, and decision-making abilities
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization
• Demonstrated experience in driving change management and transformation initiatives within a technology-driven environment
• Proficiency in analyzing data and using metrics to drive operational improvements
• Strong leadership and people management skills, with a passion for developing and mentoring teams
• Detail-oriented with a focus on accuracy, consistency, and quality in all deliverables
• Self-directed with an ability to influence and negotiate with others in a matrixed environment
• Ability to manage multiple, high-visibility, high-impact strategic initiatives to successful conclusions and outcomes
• Proven people leader and manager of high performing teams
• Bachelor's degree in computer science or any other relevant field
  
  

Category: Information Technology

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0076423