Director of Youth and Family Behavioral Health Services

Under the supervision of the Deputy Clinical Officer, the Director of Youth and Family Behavioral Health Services is responsible for the administration and management of clinical, contractual, and financial operations – for the purpose of ensuring delivery of person centered, trauma informed, and culturally and linguistically appropriate services. The Director of Youth and Family Behavioral Health Services promotes effective collaboration and cooperation within the clinical and administrative support functions within the programs, BH Division, and organization. The role brings leadership experience as a successful team builder with a history of achieving measurable quality outcomes, customer satisfaction, regulatory compliance, and financial stability. The primary responsibility is to optimize the clinical service delivery system by providing leadership and ensuring effective, comprehensive, and cost-effective care in tandem with achieving organizational goals and objectives and consistently promoting LifePath Systems mission and values. This position seeks opportunities to work collaboratively with community stakeholders and partners to ensure coordination and access to care for youth and families in Collin County.

As a member of the Behavioral Health Operations team, the Director of Youth and Family Behavioral Health Services is responsible for reporting on and improving performance, efficiency, and effectiveness across all youth and family outpatient; developing and adhering to policies and procedures relating to clinical and fiscal operations; analyzing data, strategic planning, and community engagement. This includes effective health care and service integration for the benefit of all individuals served.

In collaboration with the Behavioral Health Operations team, the Director of Youth and Family Behavioral Health Services is responsible for seeking and implementing new programs within available funding streams, developing realistic budgets, and overseeing customer and staff satisfaction and performance improvement.

The Director of Youth and Family Behavioral Health Services directly supervises Program Administrator of Youth and Family Services, Program Administrator of YES Waiver, and the MST Program serving as back up Supervisor. This position also oversees all corresponding contractual and financial performance and outcome measures.

• Master’s Degree in Healthcare Administration, Public Health, Counseling, Social Work, or related field with minimum 5 years’ experience in in a management role in a community behavioral health setting OR
• Bachelor’s Degree in healthcare or social services field with minimum 8 years’ experience in a management role in a community behavioral health setting
• Full Texas licensure in good standing as LPC, LCSW, LMFT, or Licensed Psychologist strongly preferred.
• Experience in management of budgets, design of processes and systems for delivering community-based behavioral health services, and coordination with a large management structure and stakeholder groups required (resume must reflect experience)
• Experience in certification process and establishing Certified Community Behavioral Health Clinic (CCBHC) model of care highly desired
• Comprehensive knowledge of Texas Administrative Codes that relates to Mental Health Community Centers, Info Item V for crisis standards, UM standards, and evidenced based practices as it pertains to youth and family services.
• Comprehensive knowledge of social service agencies and resources
• Comprehensive knowledge in behavioral health diagnoses, recovery options, and psychotropic medications
• Skilled at working with a variety of staff to develop efficient and effective systems for providing quality services and the appropriate training to implement and monitor these processes.
• Able to communicate effectively verbally and in writing; understand and synthesize a wide range of information; use computer technology effectively for management information purposes; develop reports and other forms of communication for a variety of audiences and purposes.
• Able to delegate tasks appropriately for operational excellence.
• Able to deal with individuals and families in a compassionate and professional manner in order to reduce crisis episodes and link to appropriate ongoing treatment.
• Work effectively within a complex management structure.
• Able to give community presentations and work collaboratively with community stakeholders
• Able to exercise constant flexibility and adaptability to accommodate the inherent nature of youth and family needs as it relates to all aspects of service provision.