Director, Knowledge & Practice Innovation
Director, Knowledge & Practice Innovation
Buchanan Legal Professional Services
San Francisco, CA
See who Buchanan Legal Professional Services has hired for this role
A Top Am Law firm is seeking a Director of Knowledge and Practice Innovation to lead their Knowledge and Innovation efforts, enhancing efficiency and the attorney experience across all practices and departments.
This position is ideal for a dynamic leader who can drive innovation and efficiency across the firm's practices and departments, fostering a culture of continuous improvement and client service. This role can be based in San Francisco, Santa Monica, Silicon Valley, Seattle, NYC, or D.C.
Key Responsibilities:
- Lead firm-wide practice technologies with Practice Group Leaders, COO, and Senior Director of Practice Management.
- Provide technology guidance and develop best practices for practice group technologies.
- Create and implement practice innovation strategies for each practice group.
- Support strategic objectives with innovative technology solutions.
- Lead Innovation Attorneys and department managers to enhance practice group and attorney experiences.
- Participate in committees related to practice technology, training, communications, and support.
- Manage the Knowledge & Innovation team in automating processes and building knowledge-sharing systems.
- Recommend and initiate improvements in knowledge and innovation areas.
- Promote a culture of continuous learning, innovation, and client service.
- Collaborate on legal substantive training with the Legal Personnel and Training department.
- Oversee vendor contract negotiations within the department.
- Stay current with trends in knowledge management, legal technology, and law firm business.
Qualifications:
- 8-10+ years of experience in knowledge management, operations, process improvement, marketing operations, legal practice, or legal operations in a law firm or corporate setting.
- Bachelor’s degree required; advanced degrees (MLIS, MBA, JD) preferred.
- Strong operational experience and understanding of technology and business process improvement.
- Excellent relationship-building and collaboration skills.
- Ability to empathize with and engage attorneys, focusing on business perspectives.
- Proven project management, critical thinking, and change management skills.
- Proficiency in Microsoft Office and SharePoint.
- Advanced knowledge of technology systems and applications used in law firms and legal departments.
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Seniority level
Director -
Employment type
Full-time -
Job function
Information Technology, Legal, and Project Management -
Industries
Law Practice
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