Digital Talent Coordinator

Palette is a fast-growing startup at the center of the creator economy. Our team of 40+ is working towards defining the standard for talent management and marketing in an era of new media dominated by digital-first entertainers.

Our management infrastructure mirrors the depth of attention given to the world’s biggest cultural and entertainment icons, and previously reserved for artists in traditional arenas of entertainment. Today, we serve as the nerve center for a roster of 165+ creators and influencers with a combined following of 500M+ serving over 4.7B impressions monthly on platforms like TikTok, Instagram, YouTube and Snapchat. Our creators have starred in Super Bowl commercials, launched national brands, and have been featured in nearly every major publication.

Our marketing agency executes strategy for some of the most influential brands and organizations in the world, including: The White House, Amazon and simplehuman. 42% of Americans under the age of 40 are no longer accessible through traditional marketing channels like television – we enable organizations to speak to those audiences. Our marketing team has been recognized with 4 Shorty Impact Awards, and has advised two US Presidents on the future of the internet.

The Role

Palette is looking for a Talent Coordinator to assist in the talent department’s day-to-day client management. The Talent Coordinator will have the ability to help shape our creators’ career trajectories and build their businesses cohesively. We want someone who will care for the well-being and growth of our creators, work with precision under tight timeframes, be responsive to all necessary requests around the clock, and have a can-do attitude.

Responsibilities

• Serve as singular Talent Coordinator under Head of Talent's roster, as well as secondary liaison between Palette’s entire roster of creators & record labels, clearing houses + independent artists contracting creators for audio promo campaigns on TikTok/IG/Snap/YT Shorts.
• This includes delivering & negotiating rates with partners, confirming firm offers, adding the offers to our internal management system, presenting the offer to creators in a clear, concise manner, communicating between the partner and creator expected delivery dates, delays, and re-draft requirements + caption requirements + live links, adding the opted-in offer to our internal accounting system, and procuring payment remittance details for accounting department.
• Attend daily stand up meetings (12.30pm ET / 9.30am PT) with Talent Team, along with creator regroup meetings occurring on a bi-weekly or monthly cadence, depending on the creator. In these meetings, the Talent Coordinator will come prepared with talking points in conjunction with the Manager of the respective creator, as well as take notes on the call for all follow up / action items.
• Actively respond across the various channels of communication (imessage text group threads, slack, whatsapp, etc.).
• Present potential management scouting selections on a weekly basis, as well as attend intro meetings with potential signees.
• Keep up with the latest social media trends such as, but not limited to news stories, memes, trending sounds, etc.
• Maintain an organized process and structure.

Qualifications

• 1-2 years of social media marketing (experience working with brand negotiation & deliverables) or project management experience (sending calendar invites, project management tool experience, detail oriented)
• Has a passion for TikTok and other social platforms
• Able to proactively troubleshoot and problem solve quickly and through the proper escalation process
• Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders
• Working knowledge of Google Workspace. Trello and Canva knowledge a plus
• Excellent collaboration skills
• High attention to detail and very organized
• Self-starter, a fast learner who has critical thinking
• A positive attitude and keen team player
• The ability to work within strict branding guidelines

The following skills are not required, but a plus:

• Experience working at an agency
• Ability to analyze data and identify insights to assess campaign performance