Desktop Support Technician (On site)

Overview

BRMi is seeking a Desktop Support Technician (IT Operator) to support a large financial enterprise client on site in Vienna VA.

100% on site in Vienna VA.

Click here to learn about BRMi's culture.

Click here to see BRMi’s Glassdoor reviews

Responsibilities

• Interpersonal skills – advanced
• Quality customer service skills
• Professional presence and maturity
• Patience
• Ability to work with other team members (Team first attitude)
• Adaptability to a fast-paced environment
  
  

Technical Knowledge/Skills

• Troubleshooting Skills -
• Oral/Written Communication Skills
• Ticketing System experience (ServiceNow)
• Windows 10/11 Experience
  
  

Qualifications

• Microsoft Active Directory
• Experience with desktop imaging technologies (MDT, LTI, ZTI)
• Microsoft Office/365, Microsoft Outlook, Teams
• HP, Canon, and Toshiba printer support
  
  

Nice to haves: A+ Certification, Windows 10 Certification, Citrix knowledge, awareness of the security of financial institutions, SCCM entry-level knowledge

• BRMi will not sponsor applicants for work visas for this position.**
• This is a W2 opportunity only**
  
  

EOE/Minorities/Females/Vet/Disabled

We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.