Design Consultant - FT - Natick

Primary Responsibilities

• Understand the design industry and our Design Solutions (DS) business acumen
• Coordinate needs, present solutions and alternatives to individual guest that are seeking design expertise. This encounter should culminate in sales growth within the market
• Provide design expertise for scheduled appointments, virtual appointments and during “on-demand” design time
• Build guest loyalty through in-store programs including, but not limited to, Design Services, Ballard Designs private label credit card, and community outreach programs
• In partnership with the corporate retail team, facilitate the store presentation of the Ballard Designs swatch library, including swatch ordering, maintenance and organization, as well as provide viable solutions to elevate the overall customer experience while working with upholstery
• Proactively identify and network with local organizations and businesses that would benefit from Design Solutions services and provide them with DS marketing materials.
• Partner with the Design Solutions team to promote the Designer Trade program, ultimately driving business
• Coordinate and host customer outreach events and design classes with the partnership of the corporate retail team.
• Work directly with the Store Manager and Senior Design Consultant to meet varying time requirements for all aspects of the Design Solutions program for the goal of an organized and efficient DS work flow
• Support the retail store team in varied responsibilities, including (but not limited to), order entry, visual floorsets and merchandising, reinforcement of store maintenance and standards, and product training activities
  
  

PERSONAL FUNDAMENTALS

Collaborative & Inspiring – Has a company mindset and works for the good of the whole team. Embraces teamwork and achieving excellence together. Understands the interdependencies and impact of their work on others and works to coordinate with others. Communicates clearly and open to new ideas.

Delivers Accountability – Consistently meets and exceeds goals. Makes sound decisions and uses good judgment to drive for results. Maintains focus on top priorities. Takes responsibility for own actions and results.

Embraces Diversity of Thought – Open to diversity of thought and style. Understands cultural identity and works productively on diverse teams. Contributes to an inclusive work environment where everyone can be themselves and develop to their full potential.

Strong Communicator— Communicates clearly and effectively to convey thoughts and express ideas effectively in a variety of settings including customer interaction, one-on-one and team settings.

Stays Curious – Looks for new ways to learn and grow. Thinks creatively and is open to new ideas and innovation. Focus on building skills for the present and future. Learns from mistakes and embraces change.

Qualifications/Experience

• College degree with focus on interior design preferred and/or equivalent job experience
• The ideal candidate will have 2 – 5 year’s experience in interior design, consultation and event planning
• Provide a design portfolio or clear examples of recent projects
• Strong space planning skills
• Employ basic drafting skills with the ability to read and interpret architectural plans and basic floor plans
• Proficiency using Microsoft Word, Excel, Power Point, Outlook, and other web based platforms
• Ability to work independently without close supervision
• Ability to plan, organize and prioritize multiple objectives simultaneously with various time lines
• Excellent communications, delegation, follow-up and analytical skills
• Broad knowledge of competitors and trends, colors and special planning
• Ability to be mobile on the sales floor for extended periods of time
• Available to work a flexible schedule, including evenings, weekends and holidays
• Ability to lift and mobilize medium to large items, up to 50lbs
• Ability to travel occasionally to support our ever-expanding retail market
• Ability to climb ladders and be fearless
• Ability to continually smile, be nice, and be genuinely friendly in an environment where guest are the reason we are in business
  
  

Join us as we enrich life’s everyday moments – including yours. Apply today!

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate flexible working options, our Qurated community, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers!

For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qurateretail.com for assistance.

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