Data Coordinator

Synergy Interactive is partnering with a global media producer to fill a Data Coordinator position with a focus on Catalog Operations. This contract position is hybrid in Newark, NJ and will be responsible for data reporting, analysis and catalog management.

NOTE: NO 3RD PARTY CANDIDATES OR RESUME SOLICITATIONS WILL BE ACCEPTED

REPSONSIBILITIES:

Data Reporting

• Create and sustain operational and analytical reports using both existing and ad-hoc reporting tools to support the team.
• Design insightful data visualizations and dashboards to provide valuable insights to stakeholders.

Data Analysis

• Conduct quality checks and analyze the correctness and completeness of data output for scheduled reviews and one-off requests.
• Identify data discrepancies and collaborate with cross-functional teams to resolve issues.

Catalog Management

• Process and verify daily and large-scale metadata updates and correction requests from providers, customers, and internal stakeholders.
• Ensure all requests are addressed appropriately and promptly.
• Maintain the accuracy and completeness of the product catalog.

Interdepartmental Content Liaison

• Coordinate product-related business needs across various internal and external teams.
• Keep stakeholders informed of key issues and proactively troubleshoot conflicts.
• Promote cross-functional collaboration to align on catalog-related priorities and initiatives.

Catalog Updates and Issue Management

• Evaluate the validity of and initiate product update requests received from providers and customers.
• Ensure that requests are addressed appropriately and promptly.
• Maintain open communication with stakeholders throughout the update process.

QUALIFICATIONS:

• Over 3 years of experience in an editorial or publishing role, preferably within a web-based environment, with proven expertise in CMS databases, content maintenance, content risk management, data analysis, and reporting.
• Bachelor's degree (BA/BS) or equivalent.
• Advanced skills in Excel and other Office software.
• Proficiency in querying databases and creating reports.
• Strong project management background, capable of handling multiple projects or tasks simultaneously and navigating ambiguous situations.
• Prior experience with ticketing systems and process documentation (e.g., in a wiki).
• Familiarity with systems such as JIRA, Airtable, CMS, and Tableau.

Preferred Qualifications

• Experience with SQL querying.
• Proven ability to multi-task and solve problems in a fast-paced, time-sensitive environment.
• A self-starter with excellent organizational and analytical skills.
• Knowledge of audio and image formats and standards.
• Experience as a team lead or supervisor.
• Effective and positive communicator, both in writing and verbally.
• Professional experience in the Media Industry, especially in areas like supply chain or metadata management.
• Avid consumer of online media, including books (audio and print), blogs, podcasts, and other digital content.
• Experience in Content Risk Management.
• Familiarity with standard XML metadata exchange formats like ONIX or RSS.