Customer Supply Chain Manager

Since 1869 we've connected people through food they love. Our history was created by remarkable people, ideas, and innovations. It serves as inspiration and foundation for our future success.

We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo’s, noosa, Pace, Pacific Foods, Prego, Rao’s Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder's of Hanover.

We foster a culture of belonging where people come first, and diversity is embraced. And we live our values, always, while setting the highest standards for performance.

Here, you will make a difference every day. You will be part of a dynamic, collaborative, and competitive team. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

General Summary

The primary responsibility of the Customer Supply Chain Manager position is to own and drive supply chain agenda and efforts within the sales and customer environment across all Campbell divisions including ASMB, Fresh, and Pepperidge Farm. The Customer Supply Chain Manager leads developing collaborative solutions with customers through their strong understanding of supply chain inventory, transportation, warehousing, project management and continuous improvement practices. They must match or exceed their customer's supply chain understanding to develop innovative operational solutions that drive mutual benefits. The CSCM contributes to the attainment of Campbell's USA EBIT target by identifying and implementing supply chain initiatives with customers that result in reduced TDC or improved customer collaboration and service. They also lead the collaborative logistics planning process with our customers on all supply chain programs and initiatives. Using strong customer collaboration, negotiating and selling skills, this individual is accountable for the supply chain relationship at all levels of the customer's supply chain organization. Furthermore, the CSCM is responsible for educating and updating their Campbell's sales team on supply chain programs and policies. This role is expected to sense and respond to key marketplace developments, trends, opportunities or threats, and develop collaborative action plans to proactively address key customer initiatives. Finally, this role is responsible to lead and develop their team of Customer Supply Chain Analysts, and support the flawless execution of order management processes.

Primary Responsibilities

Deliver Proactive Supply Chain Solutions to Customers and Channels through the development of robust customer supply chain sensing capabilities and collaboratively managed (internal and customer) project action plans

Identify and Achieve Service Excellence as Defined by our Customers

Leads Supply Chain Joint Business Planning processes with the Customer

Implement, lead and manage Campbell's Supply Chain initiatives

Build organizational capability, including direction setting, development, and performance management for 2 to 6 direct reports

Job Complexity

Supports Joint Business Planning processes with the Customer

Provides supply chain expertise and insights to the Campbell's sales team

Identify, design, and delivers supply chain solutions that balance cost and service to create a collaborative environment between our customer and Campbell's

Drives cross function partnerships to achieve mutually beneficial end to end customer supply chain solutions with our planning, business operations, transportation, and distribution teams

Harmonizes the sales, demand, and customer forecast for distribution gains, losses, merchandising activities

Communicates and coordinates emerging Supply Chain capabilities and technology between the Customer and Campbell's Supply Chain organization.

Owns direct customer contact with customer supply chain personnel

Implements and manages new and existing Campbell's Supply Chain programs, and drives the execution of Campbell's Reverse Logistic Projects

Develops immediate and long-term corrective action plans in co-operation with Campbell's Supply Chain to identified service issues and failure.

Partner with respective customer leads to drive efficiencies and educate sales peers on the P&L impact of logistics

Manages and develops Customer Supply Chain Analysts to achieve the service needs of our customers.

Supports the Senior Manager, Customer Supply Chain with the implementation of identified key Supply Chain initiatives

Minimum Requirements

• Bachelor's Degree
• 7+ years of experience in Supply Chain or collaborative Logistics
• SAP
  
  

Preferred Requirements

• MBA Degree
• 10+ years of experience in Supply Chain or collaborative Logistics
  
  

10-15% travel required.

Compensation And Benefits

The target base salary range for this full-time, salaried position is between

$85,900-$140,800

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.