We are looking for a Customer Service Representative ("CSR"). This is an entry level teller position responsible for day-to-day delivery of exceptional service to our clients. As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
Consider joining our team if you want
An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another
To start a professional career with Monday through Friday work hours and weekends off
A career that provides opportunity for growth; promoting from within is our top priority
A comprehensive benefits package.
What you will need to succeed
A smile and great attitude
Highly developed sense of integrity and strong work ethic
Personable and outgoing; able to talk with clients and build rapport and relationships
Great attention to detail and providing accurate service
Technically savvy; able to use multiple computer systems and ability to adapt to change
High school diploma or approved equivalent
Previous experience in customer service, handling cash and/or general clerical duties
Excellent communication skills and personable attitude
Ability to use various technical programs and devices; keyboarding, 10-key, Microsoft Office Suite, Smart phone and digital channels
At WaFd Bank you get all of these great benefits!
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Generous 7% 401(k) employer matching*
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375
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CCPA Notice at Collection for CA Employees and Applicants
USD $35,360.00/Yr.
USD $43,740.00/Yr.
Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring Personal Bankers.
WaFd Bank has been a financial leader for over 105 years, and now serves consumers and business clients across eight Western states.
In 2022, WaFd Bank was recognized by Forbes as one of America's Best Employers! Our company motto is Love What You Do...Make A Difference!
We are seeking motivated individuals to assist clients with both personal and business banking services. We need creative individuals that can "think outside the box" to provide relevant solutions to our clients while displaying our values of discipline, teamwork and integrity. Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, because it makes us stronger. To make our services meaningful for people everywhere, we ensure our professional team of bankers reflects the diversity of the businesses and communities we serve.
As one of WaFd's Personal Bankers, you will
Build exceptional knowledge of products and services to maintain rapport with clients, understand their needs, and provide solutions;
Open new accounts, originate loans, and onboard new clients;
Introduce and demonstrate digital and self-service technology;
Make out-of-office calls to business and referral sources;
Enjoy an opportunity to advance your career by specializing in specific skills, including mortgage lending and small business banking;
Receive a comprehensive benefits package including health, dental, and life insurance; vacation and sick leave, stock options, and a generous company contribution to your retirement plan; and
Work in a team-oriented environment where high value is placed on simply being kind to our clients and one another.
High school diploma, or approved equivalent
Math aptitude, typing skills (45-50 wpm), 10-key, filing; organized, and excellent communications skills.
Basic computer proficiency in Microsoft Office applications (Word, Excel, and Outlook) and internet usage are necessary.
Experience and knowledge of IRA's desired.
Prior bank experience, sales & service is preferred.
Outstanding customer service skills, in accordance with WaFd Bank's quality standards, are required.
At WaFd Bank you get all of these great benefits!
Paid time off for vacation, sick days and holidays
Health insurance
Stock options
Generous 7% 401(k) employer matching*
Paid Parental Leave
Life and AD&D insurance
Long-term disability
Tuition Reimbursement
Employee assistance programs
Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375