Customer Service Representative
Customer Service Representative
Randstad USA
Jacksonville, FL
See who Randstad USA has hired for this role
Randstad, in partnership with one of our clients, a global wealth management and financial services company has an exciting opportunity for call center reps. This is a long term potential temp-hire role that pays $21/HR starting in September 2024. If you have experience working in call center environments or customer service experience, please consider applying for this role.
salary: $20.99 - $21 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
salary: $20.99 - $21 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
- Provide clients and internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call
- Deliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clients
- Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risk
- Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research and resolve issues with client accounts
- Display passion, commitment and deliver an experience that improves our customers’ financial lives
- Basic Computer Skills
- Client Service
- Basic Software Skills
- Years of experience: 2 years
- Experience level: Experienced
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Other -
Industries
Banking
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