Creative Manager

As the Creative Manager for Knowledge Services, you will lead our creative team in delivering captivating and impactful marketing content for our Knowledge Services Family of Brands. Working in partnership with our marketing manager, and brand marketing managers, you will be responsible for guiding the content and creative strategies across various channels, ensuring brand consistency, and driving engagement with our target audiences.

• Lead and manage a team of creative professionals, including a graphic designer, content specialists, and social media specialists, encouraging a collaborative and innovative environment that encourages excellence in creativity and execution.
• Develop and execute creative strategies that align with the overarching marketing goals and enhance brand perception for Knowledge Services, StateRAMP, and The Club.
• Collaborate closely with Brand Marketing Managers, Marketing Manager, and functional specialists to ensure cohesive visual storytelling and creative outputs that resonate with target audiences.
• Provide strategic direction for creative initiatives, ensuring that design and content align with brand guidelines and objectives.
• Oversee the creation of visual assets, including written content, graphics, videos, and other multimedia content, that convey brand messaging and engage audiences.
• Champion user-centric design principles to optimize user experience and guide users seamlessly through their buying journey.
• Monitor industry trends, emerging design technologies, and creative best practices to continuously elevate the quality and impact of creative outputs.
• Analyze the performance of creative content and campaigns, extract insights, and present findings to executive leadership, contributing to ongoing optimization efforts.
• Collaborate with cross-functional teams to align creative efforts with other departments, initiatives, and marketing campaigns.
  
  
  

Supervisory Responsibility

• Manage the creative team, consisting of 5 individuals, providing guidance, support, and mentorship to foster their growth and development within the organization.
• Bachelor's /advanced degree in Design, Marketing or related field. Secondary education or equivalent in management preferred.
• Proven experience (5+ years) in creative roles, with at least 2 years in a managerial capacity.
• You are a proven project manager who knows how to build project briefs, timelines, and hit the ground running with minimal supervision.
• Experienced in supervising and mentoring different types of creatives at different levels of experience and abilities.
• Detail oriented and organized to deliver high-quality designs on time.
• Possess a portfolio of distinctive creative that showcases excellent design sensibilities (color, advanced typography, hierarchy and details)
• Ability to translate strategic objectives into visually compelling creative concepts.
• Excellent communication and collaboration skills to effectively interact with cross-functional teams and stakeholders.
• Strong project management abilities to oversee multiple projects, meet deadlines, and allocate resources effectively.
• Up-to-date knowledge of industry trends, emerging design technologies, and creative best practices.
• Experience in analyzing creative performance metrics and using data-driven insights to optimize creative strategies.
  
  
  

Knowledge Services strives to offer an environment that provides our employees with the right balance between work and family.

Perks and Benefits include

• Brand new HQ office full of amenities (gym, rec room, coffee bars, bike room)
• Personal, modern work stations with standing desks and top of the line technology
• Mindful environment with touchless door entry and hospital grade air filtration system
• Comprehensive health insurance including dental and vision coverage
• Company funded life insurance
• 401k match program (Roth and Traditional options)
• Established Wellness Program
• PTO & Paid Holidays
  
  
  

Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.

As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member and in our relationships. We believe titles do not define a person, but provide a framework to each person’s endless potential. Our focus on improving our team, product and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business Knowledge, Integrity, Innovation, and Service.

Knowledge Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

People with disabilities, veterans, and military families are encouraged to apply.

Applicants with disabilities may contact Human Resources via telephone, e-mail, and other means to request and arrange for accommodations. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact the Human Resources Team at HR@knowledgeservices.com or 317.806.6102.

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