CPS KIN UNIT HST III This position serves as an assistant to the Kinship Program in performing various clerical tasks associated reviewing and assigning referrals for the completion of kinship home assessments. It may also include occasional transportation and documentation of services provided to CPS clients. The position interacts routinely with Texas Department of Family and Protective Services (FPS) staff, representatives from various organizations, and the general public, and contractors.
Essential Job Functions
Monitors home assessment mailbox daily and prints incoming referrals.
Reviews incoming referrals for completion.
Communicates with program staff to obtain additional referral information.
Completes service authorization (2054) and appropriate forms and assigns referrals to contractor.
Provides occasional transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
Observes and/or supervises parent and child visits.
Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
Attends work regularly in accordance with agency leave policy.
Knowledge Skills Abilities
Knowledge of Child Protective Services
Knowledge of community resources
Ability to communicate effectively verbally and in writing.
Ability to follow instructions.
Ability to get work effectively with others.
Ability to effectively supervise children of various ages.
Ability to operate a personal computer, several software packages, and basic office equipment.
Ability to work in an office supporting several staff members.
Registration Or Licensure Requirements
This position requires use of the applicant's personal motor vehicle to complete job functions.
Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license.
Initial Selection Criteria
Graduation from high school or equivalent.
One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience. Acceptable Substitutions:
Thirty semester hours from an accredited college or university.
Additional Information
Factors such as Spanish speaking, education and experience may be considered when screening.
MOS Code
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include: HM, 4C0X1. For more information see the Texas State Auditor’s Military Crosswalk here.
As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Government Administration
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