MTC Federal Credit Union is seeking an inspiring and dedicated Corporate Trainer who embodies our values of hard work, collaboration, and excellence. The ideal candidate will be a dynamic business leader with a passion for education and employee development. This role is pivotal in driving our mission of delivering exceptional member service and positive outcomes through comprehensive training programs.
About MTC Federal Credit Union
At MTC Federal, we believe in working hard for hardworking people. Since 1976, we've dedicated ourselves to providing personalized financial services that make a positive impact on our members' lives. As a member-centric organization, our commitment is to deliver exceptional experiences and outcomes for our members and our team. We are looking for a passionate and dynamic Corporate Trainer to join our team and help us continue to fulfill this mission.
Key Responsibilities
Design and Deliver Training Programs: Develop and implement engaging training programs that enhance employee skills, knowledge, and performance, aligning with MTC Federal’s core values and strategic objectives.
Member Service Excellence: Create training modules focused on delivering the MTC Federal Way, ensuring all employees are equipped to provide exceptional service to our members.
Leadership Development: Identify and develop leadership programs that foster growth and prepare employees for advanced roles within the organization.
Continuous Improvement: Evaluate the effectiveness of training programs through feedback and performance metrics, continually improving content and delivery methods.
Onboarding: Lead the onboarding process for new hires, ensuring they understand the culture, values, and expectations of MTC Federal.
Compliance and Certification: Ensure all training programs comply with regulatory requirements and industry standards and manage certification programs for staff.
Collaboration: Work closely with department heads and HR to identify training needs and develop tailored programs that address specific skills and knowledge gaps.
Innovation: Stay abreast of industry trends and incorporate innovative training techniques and technologies to enhance the learning experience.
Qualifications
Education: 1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).
Experience: Minimum of 5 years of experience in training and development, preferably in a financial services or member-centric organization. Proven track record of designing and delivering impactful training programs.
Skills
Excellent communication and presentation skills.
Strong organizational and project management abilities.
Ability to motivate and inspire employees.
Proficiency in using training software and technology.
Knowledge of adult learning principles and best practices.
Personal Attributes:
Passionate about helping others grow and succeed.
Creative and innovative in approach.
High level of emotional intelligence and interpersonal skills.
Commitment to the values of hard work, collaboration, and member service excellence.
Why Join MTC Federal?
Impactful Work: Play a key role in shaping the future of our organization by developing and nurturing our most valuable assets—our people.
Collaborative Environment: Work in a supportive and team-oriented culture that values your input and ideas.
Professional Growth: Access to continuous learning opportunities and career development programs.
Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and employee wellness programs.
Join Us in Making a Difference
If you are a dynamic and passionate training professional who believes in working hard for hardworking people, we invite you to apply and become a part of the MTC Federal family. Together, we can deliver positive outcomes and exceptional member experiences every day.
Requirements
Other Skills: - Phenomenal communication, presentation, and public speaking skills - Willingness to keep abreast of new techniques in corporate teaching with an understanding of effective teaching methodologies and tools - Proficient in MS Office (esp. PowerPoint); eLearning software is an asset - Critical thinking and decision making - Creative and problem-solving skills to invent new ways to accommodate the learning needs of contemporary learners - Good research skills to perform advanced and analytical research to find reliable and relevant content for the learner - High empathy skills and understanding of effective teaching methodologies and the willingness to keep abreast of new techniques in teaching.
Physical Requirements: This position requires frequent bending, kneeling, and reaching at or below shoulder level. Some lifting is required (less than 50 pounds).
Work Environment: General office environment with some travel.
Seniority level
Mid-Senior level
Employment type
Temporary
Job function
Education and Training
Industries
Financial Services
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