Program Manager, Community Banking Programs

Location:

For Those Who Work At Home - Various, Ohio 44145

About The Job (job Brief)

The Community Banking Programs Consumer Consultant is responsible for developing and driving operational strategic plans for Key’s workforce banking and small business community programming based on business insights and performance to meet the financial education and banking needs of the communities we serve.

The Consumer Consultant researches external market trends and competitive data, informs business strategy design, and leads the coordination of support partner activities for complex medium to large size initiatives.

Essential Job Functions

• Responsible for leading special projects and initiatives in support of business priorities and client needs
• Ensures the execution of consumer client initiatives are in accordance with business strategies
• Build and leverage business and performance management data, presentations, and meeting cadences
• Partner with centralized reporting and analytics to drive data initiatives in support of Community Banking Program priorities
• Supports internal partners and sales as it relates to books of business, maintenance, and other “help desk”- related inquiries
• Provides analysis to support the production of client insights
• Reviews internal processes to identify and recommend process improvements, particularly as it relates to the preparation and sharing of data with partners, including but not limited to Finance, Data and Analytics teams
• Compiles, evaluates, and provides external market research to help inform business opportunities
• Collaborate with various teams across the consumer bank, and other lines of business, leading efforts and ensuring alignment with key stakeholders
• Coordinate work required for executive updates and presentations, and assist with preparing presentations to senior leaders
  
  
  

Required Qualifications

• Bachelor’s Degree in business or related field and/or equivalent work experience
• Minimum of 7 years’ experience in financial services
• Demonstrated project management experience including: leadership, experience in organizing, planning and executing medium to large-scale, multi-functional projects from vision through implementation
• Demonstrated analytical, process management and conceptual skills
• Demonstrated ability to express complex concepts in terms that are understandable to the business partners, senior leaders, and the sales force
• Superior teamwork and interpersonal skills and ability to communicate with all management levels
• Demonstrated ability to work effectively with support partners and influence geographically diverse sales teams
• Superior knowledge of financial products, e.g., deposit & credit products, investments, etc.
• Demonstrated advanced experience in Microsoft Excel and PowerPoint
  
  
  

COMPETENCIES

Business Acumen

Written and Oral Communication

Leadership

Partnering / Influencing

Critical Thinking

Problem Solving

Process Management

Planning

Compensation And Benefits

This position is eligible to earn a base salary in the range of $85,000 to $120,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

Job Posting Expiration Date: 08/03/2024

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.