Community Project Manager

Position Title:

Community Project Manager

Department:

Station Services

Corporate Area:

Station Services

Status:

Fixed Term (Fixed Term), Full time Exempt

Manager Title:

Director, Station Communications & Operations

Position Overview:

Part of the Operations & Communications team and reporting to the Director, Communications & Operations, the Community Project Manager is responsible for the development, execution, and oversight of the Single Sign On grant project. Working in collaboration with the Station Services, Technology & Operation, and Corporate Communications, the job will include managing timelines and deliverables and updated platforms, as well as working with stations to ensure that the resources are useful, accessible, and up to date. The ideal candidate for this role possesses a background in project management and communication platforms and should have expertise in working with different digital CMS as well as with PBS stations (or a similar membership organization) and key stakeholders.

Key responsibilities will include, but are not limited to:

• Maintain a 360-degree view of the project over the course of its life, acting as a main point of contact and repository for information regarding the strategic plan.
• Work with subject matter consultants and experts to develop a station training plan
• Act as the liaison among developers, key departments within PBS, and other external stakeholders, ensuring strong communication, collaboration, and responsiveness across all areas.
• Coordinate, facilitate, and/or moderate meetings with key staff, advisory board members and outside partners.
• Write and communicate project summaries for dissemination to internal and external partners.
• Keep end users at top of mind while juggling the needs of internal stakeholders
• Promote an environment of collaboration and inclusion, ensuring programs and projects are represented by a diverse group of voices.
• Coordinate and produce presentations at PBS system meetings and webinars(some travel required).
• Assist in the management of current communities and userbases
• Perform other duties as assigned.
  
  
  

Requirements for success:

• 5-6 years of experience working in project planning, media, or community engagement
• Bachelor’s degree in communications, media, project management, or related field. An equivalent combination of education and work experience will be considered.
• Excellent project management and organizational skills, including the ability to work on and manage multiple aspects of a project in numerous stages of development and completion
• Excellent verbal, written, and interpersonal communication skills.
• Ability to work with PBS management, staff, and external partners in successful project execution.
• Multi-tasker who can prioritize and allocate time according to priorities.
• Highly organized; proactive; takes initiative.
• Strong people skills, diplomatic with a customer service orientation.
• Extreme attention to detail and an iterative learner.
• Ability to work under stressful circumstances and react to change productively.
• Ability to work as a team player in a collaborative environment.
• Familiarity with CMS products such as WordPress or Craft
• CRM and email marketing skills (use of Salesforce/Pardot).
• Experience in community management a plus
• Basic web/graphic design skills a plus
  
  
  

PBS is an Equal Opportunity Employer in accordance with the EEOC and the Commonwealth of Virginia