Our company is excited to make the world a better place- one cell phone at a time. We partner directly with TruConnect, a program designed to make phone and communications services more affordable for low-income households. The entry level Community Outreach Specialists at DSO Management Group understand that staying connected is a must, and their goal is to ensure that our customers have access to family, schools, doctors, and employers when needed. As our customer base grows, we are excited to build an even stronger, more dynamic team to make a difference in the community. Be part of the growth and apply today to be an entry level Community Outreach Specialist!
Responsibilities of the Entry Level Community Outreach Specialist:
Develop and execute outreach programs to educate customers about the TruConnect program and provide personalized service recommendations
Assess customers for enrollment eligibility based on given criteria or requirements
Collect, analyze, and report data related to community needs, customer enrollments, and program effectiveness
Offer unmatched customer service by addressing any inquiries or concerns related to enrollment
Work alongside the entry level Community Outreach Specialist team to create, review, and maintain enrollment documents
Promote our clients’ positive image in the community through effective communication and branding
Attend workshops held primarily for our entry level Community Outreach Specialists to ensure a comprehensive understanding of our client's services and goals
Qualities of the Entry Level Community Outreach Specialist:
High school diploma or equivalent
Experience in a sales, community outreach, or customer-facing role is ideal
Has strong written and verbal communication skills to engage with clients, consumers, and team members in a professional manner
Proven ability to create meaningful relationships while interacting with customers
Passionate about making a difference both personally and professionally
Brings positive energy into the workplace and enjoys motivating others
MUST be excited to connect with community members and build brand recognition for our clients!
Perks of Our Work Environment:
Energetic atmosphere
On-the-job training
Entry level opportunities
Paid travel and networking events
Company-funded outings to support team comradery
Growth opportunities
Please submit your resume highlighting why you should be considered for a role as an entry level Community Outreach Specialist, and a team member will be in touch shortly!
This role is an entry level position with significant opportunities for advancement. Please note that the position requires travel to our onsite location in Los Angeles.
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Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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