As Community Manager, you will manage the apartment community to achieve maximum pre- determined marketing results and resident relations. You are ultimately responsible for ensuring the efficient operation of the community under the direction of your Regional Property Manager.
Additional responsibilities include but are not limited to:
Lead, support and supervise Assistant Community Manager, Leasing Consultant(s) and Maintenance team, including training, performance guidance, reviews, hiring, promotion and termination.
Guide and direct all aspects of leasing and maintenance procedures ensuring policy compliance regarding all operations.
Hire, train, supervise and motivate on-site team
Analyze community performance and trends to develop and implement monthly marketing plan.
Ensure that all written and oral communications are within Grand Peaks'
Enforce safety policies, regulations and OSHA/Fair Housing
Ensure compliance with Obtain proper approval from Regional Property Manager for overages.
Approve all invoices in a timely manner and forward for payment on a weekly
Secure bids for repairs and replacement work beyond capability of staff at direction of Regional Property Manager.
Ensure required and requested reports are completed accurately and submitted in a timely manner.
Provide excellent customer service while maintaining the highest standards for resident
Issue appropriate notices as necessary (i.e., late payments, evictions, returned checks).
Post all rents, deposits and fees, as well as ensure daily bank deposits are
Respond to calls and inquiries from customers, residents, team members and vendors
Adhere to all local/state/federal laws and comply with the Grand Peaks' policies and
Approve all final account statements
Look at TICs before sending for compliance
Gather insurance information and forms for vendor references and
Review Yieldstar daily and pivot
Physically walk and inspect property on a regular basis, as well as verify condition of vacant units.
Report all liability and property incidents to Regional Property Manager and the corporate office immediately.
Responsible for ensuring a professional appearance and attitude at all times for yourself and on-site team members.
Greet customers, conduct community tours and support leasing functions, as
Meet ongoing assigned training requirements within Grand Peaks
Other duties, as
Qualifications
At least three years' experience in multifamily property management, with progressively increasing level of responsibility.
Effective verbal and written
Certification through an accredited housing association is a
Business mindset to help drive the community's financial
Ability to read and interpret documents such as leases, operating instructions and procedure manuals.
Demonstrated ability to lead a successful
Excellent organizational skills, with ability to work under limited supervision while maintaining a high degree of accuracy and production.
Outstanding telephone etiquette along with excellent written, verbal, and interpersonal communication skills.
Proficiency with MS Office applications (Outlook, Word and Excel software), as well as property management software preferably OneSite.
Experience with Yieldstar
Ability to successfully pass a background check and drug screening, and maintain a record that satisfies these requirements.
Salary: $80k annually DOE
Benefits:
Medical, dental and vision insurance, including flexible spending accounts
Life, accidental death and dismemberment, short-term disability and long-term disability insurance available
Employee Assistant Program
401(k) Retirement Plan (pre-tax and Roth) options available
18 days per year of PTO, total increases with years of service
Housing discount available at any one of our properties
8 paid holidays annually
Tuition Reimbursement for continuing education
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing and Sales
Industries
Technology, Information and Internet
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