Interfaces with senior team members in facilitating communications between functional areas or departments and clients to ensure that integration of new, enhanced and existing applications meet client specifications.
Works with account management teams and application delivery resources to identify and develop solution opportunities and initiate appropriate implementation of customer solutions.
Identifies application improvements to increase customer and stakeholder satisfaction. Communicates improvement needs to appropriate parties to ensure timely implementation and to maintain client satisfaction.
Ensures delivery of projects meet client and company expectations and needs.
Basic Qualifications
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in business administration, engineering, information systems or related field preferred
Six or more years of support services or project or program experience
Experience working with the technology industry
Experience Working With Company Products And Operating Systems
Experience working with computer systems and their use
Other Qualifications
Good project management skills
Good analytical and problem solving skills
Good interpersonal skills to interact with customers and team members
Good leadership and organizational skills
Good communication skills
Good documentation skills
Ability to work independently and as part of a team
Knowledge of Sarbanes-Oxley (SOX) processes
Knowledge of full application development life cycle
Pomeroy is a global provider of technology solutions and services designed to keep businesses and their workforce always connected, always secure, and always working. Our team of 2000 professionals advises, deploys, monitors, manages, and recruits talent for more than 50,000 client locations across North America and Europe.
Our decades of experience walking alongside our clients have earned us lasting relationships and high satisfaction ratings.
Pomeroy is a global provider of technology solutions and services designed to keep businesses and their workforce always connected, always secure, and always working. Our team of 2000 professionals advises, deploys, monitors, manages, and recruits talent for more than 50,000 client locations across North America and Europe. Our decades of experience walking alongside our clients have earned us lasting relationships and high satisfaction ratings.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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