Coordinate and oversee daily activities of the team members to ensure compassionate, effective, and efficient delivery of high-quality care for patients. Supports the goals and objectives of the Company.
Essential Duties & Responsibilities
Coordinate and supervise the day-to-day activities of the team members in your designated area.
Organize, assign, and communicate duties and tasks to the team members for current day.
Review the staffing and patient schedule for the next day and organize, assign, and communicate duties and tasks to team members.
Establish daily team member work area assignments and organize staff coverage as needed.
Monitor daily performance of team members to ensure duties are completed accurately, efficiently, and timely. Monitor and control overtime.
Assist in performance evaluation of team members.
Assist in conducting orientation and training on policies and procedures.
Identify and recommend solutions to team members on office issues or problems.
Ensure high quality clinical care for patients by reviewing and researching concerns or complaints and recommending corrective action as appropriate in collaboration with Director.
Recommend disciplinary action as needed in conjunction with your supervisor and in collaboration with Human Resources.
Ensure all organization policies and procedures are carried out daily. Identify and recommend changes to policies and procedures as needed to ensure quality, compliance, accuracy, and cost efficiency.
Manage time and attendance to include PTO request (approve/reject).
Additional duties as assigned.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider
Industries
Medical Practices
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