The Women's Center, non-profit mental health, education, and resources center in Vienna, VA is hiring a part-time Client Support Specialist. The position schedule is Monday through Friday, with varying four hour shifts between 9 am and 7 pm (M-T).
Duties
Welcome and Check-in clients upon arrival.
Operate multiple phone lines.
Schedule client appointments.
Answer client account questions.
Verify client insurance benefits.
Collect co-pays and outstanding balance.
Post-client charges and payments.
Reconcile end-of-day closing.
Adhere to all HIPAA regulations.
Understand, interpret and explain account ledgers.
Be proficient in Microsoft Word and Excel.
Possess outstanding customer service skills.
Qualifications
Two years of medical reception experience.
An associate's or Bachelor's degree is preferred.
Seniority level
Entry level
Employment type
Part-time
Job function
Customer Service
Industries
Mental Health Care
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