Do you have at least 3+ years of experience working in the back office analysis sector of credit, debit, EFT merchant service processing, and have a passion for providing excellent client service? Then we want to hear from you! This Client Services Specialist remote position, which offers competitive wages, extensive benefits, paid holidays, and opportunity for growth, may be the perfect fit for you! Industry experience is a must.
A company that provides credit and debit merchant services to small and large credit unions is looking to add a Client Services Specialist to their remote team in this direct-hire opportunity.
You'll be successful in this role if you bring a passion for customer service, analytical problem solving, and strong knowledge of processing systems of credit card & debit card merchant services programs. Ability to find system errors, reporting issues, and resolve the problems.
Client Services Specialist Job Duties
Provide Operational support to clients; debit/credit/eft processing
Be the point person for client customer service requests
Train clients on any new products or process updates
Analyze, problem solve, and provide consultation on any issues or discrepancies
Schedule: Monday - Friday 8:00AM-5:00PM
Client Services Specialist - Requirements
3+ years in Credit Union, back office Credit / Debit Card Processing Industry, EFT services
Strong written and verbal communication skills
Ability to manage several tasks, a multi-tasking skills
High computer proficiency - excel based software
Pay: $65,000 - $75,000 per year
Plus an annual bonus
Benefits
Medical, dental, vision (employer paid)
Flexible Spending Account
Generous Paid Time Off and Sick Time
401K and Safe Harbor 3% company contribution
Paid holidays
EAP, Aflac, Short & Long term disability, Life Insurance
Location: Kent, Washington
If you are interested in this Client Services Specialist position, apply now or call 425.793.5460? to speak to someone right away!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Staffing and Recruiting
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