Client Services and Technical Support Manager

Job Description

We are seeking a self-assured and results-driven individual who excels at solving complex problems and taking calculated risks. The ideal candidate will be a natural leader, capable of working independently and making swift decisions with conviction. They will thrive in a fast-paced environment, handling multiple tasks and deadlines with ease. This role requires innovative thinking, technical expertise, and the ability to drive others to achieve exceptional results.

Key Responsibilities:

• Take ownership of complex problems and develop innovative solutions
• Lead by example, making bold decisions and accepting responsibility for outcomes
• Collaborate with others to drive results but also work effectively independently
• Thrive in a dynamic work environment, handling multiple tasks and deadlines with ease
• Provide technical expertise and guidance to others
• Embrace change and drive innovation in processes and solutions
  
  

Requirements:

• Proven problem solving skills with a track record of success
• Strong leadership and decision-making abilities
• Technical expertise in a relevant field
• Affective communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Strong adaptability and flexibility in a changing environment
• Embraces innovation and outside-the-box thinking
  
  

We offer company provided Aetna health insurance plan, with the option of dental and vision, also match a Simple IRA retirement package. Common holidays are observed with 2 weeks vacation after 1 year. Bonuses are paid quarterly based on objective reviews of set criteria.

Please reach out with your resume attached to the application. Once we receive your interest, we will reach out personally to provide a brief survey in order to complete the application.

Thank you!

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
  
  

Schedule:

• Monday to Friday
  
  

Supplemental pay types:

• Bonus pay
  
  

Ability to commute/relocate:

• Leawood, KS 66206: Reliably commute or planning to relocate before starting work (Required)
  
  

Education:

• High school or equivalent (Preferred)
  
  

Experience:

• Customer service: 1 year (Preferred)
  
  

Work Location: One location

Company Description

Culture Index is a strategic advisory firm that works exclusively with visionary entrepreneurs, business leaders, and management to scale and transform organizations using applied analytics. The Executive Advisors of Culture Index come from positions owning companies and leading teams; they understand people are the leading indicators to business success. Using the tools of Culture Index, companies optimize their people from the ground level up. Whether hiring, managing, or motivating top tier talent, Culture Index is the preeminent solution to maximize success long-term.

Culture Index is a strategic advisory firm that works exclusively with visionary entrepreneurs, business leaders, and management to scale and transform organizations using applied analytics. The Executive Advisors of Culture Index come from positions owning companies and leading teams; they understand people are the leading indicators to business success. Using the tools of Culture Index, companies optimize their people from the ground level up. Whether hiring, managing, or motivating top tier talent, Culture Index is the preeminent solution to maximize success long-term.