We are seeking a dynamic Client Business Manager (CBM) based in St. Louis, MO, responsible for expanding our market presence. This role involves cultivating relationships with identified accounts as well as capitalizing on strategic opportunities with new clients. You are responsible for representing the vast Steelcase product portfolio in its entirety. This role is based in the St. Louis, MO market with travel primarily within this market.
What you will be doing:
Within assigned accounts, you will serve as the primary contact for Steelcase and will be responsible for understanding the client’s business issues and aspirations. Collaborating closely with our dealer partners, you will play a key role in developing and executing effective strategies for opportunity, account, and market development. This role provides opportunities to develop business inside of accounts and with the market-at-large.
Develop close relationships within assigned accounts and the market-at-large, at multiple levels and across facilities, real estate, HR, procurement, and IT functions to uncover new opportunities.
Leverage Steelcase research and product to support organizations with workplace trends and shifts related to people and place.
Foster a strong partnership with our local dealer.
Engage with the regional Steelcase team to bring in additional insights and perspectives when beneficial. We have a strong team culture and collaborate well.
Who You Are:
You are innately curious and demonstrate an understanding of and passion for client and customer issues. Personal success motivates you, and you also find satisfaction in helping others succeed and creating innovative solutions within a collaborative team environment. As an experienced sales/design professional with an evident passion for workplace.
Required Skills and Competencies:
This is a field sales role within a distributed team that typically requires 5+ years of professional experience.
Bachelor's degree strongly preferred.
Preferred Skills
Preferred Skills and Competencies
Have strong relationship skills, relationship maturity and the confidence to develop relationships at all levels within key customer accounts.
Have dynamic communication skills including presentation, written, verbal, along with facilitating group workshops.
Have excellent interpersonal skills, with the ability to receive coaching and conduct personal reflection.
Business acumen across industries and business issue levels, strategy development/implementation and ability to navigate decision makers.
Have a high level of organizational and management skills necessary for coordinating complex projects, working with teams, and executing on short and long-term goals.
Are inventive and enjoy coming up with new approaches to old problems.
Are skilled at transitioning relationships to business opportunities.
Ideally you will have experience selling or consulting on workplace experience with a broad exposure and understanding of the design process
Existing relationships within the St. Louis market is beneficial.
Who We Are:
Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.
Why People Choose to Work with Us:
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.
What Matters to Us:
More than qualifications, we’re looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. If we can make the application process easier through accommodation, please email us at myhr@steelcase.com.
Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.
Steelcase is a MVAA- Silver Level Veteran-Friendly Employer. Steelcase recognizes the amazing experiences and skills that Veteran's possess. We encourage all Veterans and Veteran Spouses to apply.
Please see our Working at Steelcase Document for more detailed benefits and compensation information.
If you’re interested in Steelcase, but this isn’t the right time or role, join our Talent Community to be updated on future openings in your area(s) of expertise.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Interior Design
Referrals increase your chances of interviewing at Steelcase by 2x