Client Associate

About Rockefeller Capital Management

Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of John D. Rockefeller, the Firm has evolved to offer strategic advice to ultra- and high-net-worth individuals and families, institutions, and corporations from offices in 30 markets throughout the United States, as well as an office in London. The Firm oversees $133 billion in client assets as of March 31, 2024.

Position

A Private Advisor team within our Rockefeller Global Family Office business is seeking a motivated individual to join its growing team as a Client Associate. The Client Associate will work with our Private Advisor team members and will interact directly with high-net-worth clients. The ideal candidate will be the face of the practice and is thorough in their work, operates with a high attention to detail, has strong communication, organization, time management and problem-solving skills, and is driven to develop and grow in their role.

Responsibilities

Operational

• Account opening and maintenance: preparing documents for client signature and ensure all documentation is returned, completed, and approved.
• Completing investment subscription documents and ensuring funding is available/complete.
• Respond to account activity and client inquires as need arises across multiple custodians. Inquiries include money movement, trading, tax document retrieval and other maintenance requests.
• Assisting with client online access.
  
  
  

Investments

• Prepare materials in advance of client meetings including investment reports & agenda.
• Prepare and upload monthly account reports to a subset of client portals.
• Attend and take notes on internal and external manager calls and relay notes to team.
  
  
  

Client Relationships

• Coordinate client outreach for meetings.
• Coordinate pre-meetings with the RCM Team and other attendees to ensure team is prepared for client meeting.
• Attend and take notes during meetings and distribute action items as needed.
• Send team communications including market commentary, client events, and holiday cards; maintain team marketing and client event communication lists.
  
  
  

Qualifications

• 1-3 years prior client service experience within financial industry, or equivalent experience, preferred
• Series 7 & 66 strongly preferred, and if not, willing to obtain
• BA/BS degree
  
  
  

Skills

• Strong client facing, interpersonal, organizational, and client service skills
• Detail-oriented with ability to prioritize and organize workflow
• Ability to work in a fast-paced, high intensity work environment as well as manage multiple tasks effectively with frequent interruptions
• Strong Microsoft Office skills including Excel & PowerPoint
• Experience with eMoney financial planning software a plus
  
  
  

Compensation Range

The anticipated base salary range for this role is $65,000 to $75,000. Base salary for the role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience, and may fall outside of the range shown. In addition, this role may be eligible for a discretionary bonus. Rockefeller Capital Management offers a comprehensive benefit package including health coverage, vacation time, paid leave, retirement plan, and more. Visit careers.rockco.com to learn more about additional opportunities and benefits offerings.

Disclosure

Rockefeller & Co. LLC, Rockefeller Financial LLC, Rockefeller Trust Company, N.A., The Rockefeller Trust Company (Delaware), Rockefeller Financial Services, Inc. and all other subsidiaries of Rockefeller Capital Management L.P. (individually and collectively, “Rockefeller”) is an equal opportunity employer and does not discriminate on the basis of race, religion, sex, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, military or veteran status, marital or partnership status, caregiver status, legally recognized disability, or any other basis protected by applicable federal, state or local law (“protected characteristics”).

Rockefeller Capital Management participates in the E-Verify program in certain locations, as required by law.