Claims Customer Service Representative

American Modern Insurance Group is recruiting for a remote Customer Service Representative for our inbound Claims contact center. As our customer service representative, you will answer high volume inbound calls, focusing on capturing detailed information for newly reported claims as well as answering questions on claims previously reported. May also answer inquiries pertaining to settlement, status and pending documentation.

This position has a hybrid schedule, 40-50% of the time in the office in Amelia OH and the remaining working from home. The hours will be Monday-Friday 11am - 8pm EST. Overtime during catastrophes is required.

This position may be a good fit, if you:

• Are an excellent communicator
• Have strong customer service skills
• Learn quickly
• Have good attention to detail
• Efficiently multi-task
• Are highly motivated and driven
  
  
  

Benefits that set us apart:

• Comprehensive medical, dental and vison benefits
• Paid time off as well as holiday pay
• 401K with an employer match AND an employer sponsored retirement savings plan
• Onsite gym and wellness program
• Tuition assistance
• Unlimited internal career opportunities
  
  
  

At American Modern, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.