Call Center Representative
Call Center Representative
Creative Financial Staffing (CFS)
Arlington, VA
See who Creative Financial Staffing (CFS) has hired for this role
About The Company And Opportunity
Schedule
#CBFEB2024
- Our client is well known in the higher education industry
- Employees praise the company for its amazing learning opportunities and company culture
- Excellent opportunity for candidates seeking a later work schedule
Schedule
- The typical schedule for this position will be Monday – Friday, 12:30 P.M. – 9:00 P.M.
- The first couple weeks of training may have a 9:00 A.M. – 5:30 P.M. schedule
- Call Center Representative will be following up on leads and talking to students (leads come in through chats, emails etc.) about enrollment, discussing academic goals, and being able to recommend the best products for each student (i.e. the best courses, process, etc.)
- Call Center Representative will have a daily quota: 85+ calls per day (this includes outbound calls, inbound calls, chats, etc.)
- 1 – 2+ years of call center and/or customer service experience required for Call Center Representative
- Call Center Representative must have outbound calls/outreach experience
- Associate’s degree OR some college coursework is the minimum for Call Center Representative. Bachelor’s degree preferred since our client’s business is related to higher education.
- Call Center Representative should have experience using a CRM tool (This position will use Salesforce – previous experience is a plus but NOT required)
- RingCentral is the phone system the Call Center Representative will use – will be trained
- Call Center Representative will use Google Suite – should have familiarity with Gmail, Sheets, Meet
- Self-motivated to pick up the phone and make calls
- Clear communication skills
- Competitive spirit – will be trained and given metrics (manager does a quick meeting each day)
- Compassionate
- Good listening skills – each student is different and will have different needs, must be able to assess how to best assist each student.
- Upbeat personality
- Enthusiasm
- Collaborative, fun loving team player
#CBFEB2024
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Accounting
Referrals increase your chances of interviewing at Creative Financial Staffing (CFS) by 2x
See who you knowGet notified about new Call Center Representative jobs in Arlington, VA.
Sign in to create job alertSimilar jobs
People also viewed
-
CUSTOMER SERVICE REPRESENTATIVE
CUSTOMER SERVICE REPRESENTATIVE
-
Airline Customer Service Agent
Airline Customer Service Agent
-
Hiring Customer Service Reps - $21/hour
Hiring Customer Service Reps - $21/hour
-
FCMB Claims Customer Service Advocate II (PART TIME)
FCMB Claims Customer Service Advocate II (PART TIME)
-
Customer Service Specialist
Customer Service Specialist
-
Customer Services Representative
Customer Services Representative
-
Customer Service Representative
Customer Service Representative
-
Customer Service Manager, Airport Customer Care
Customer Service Manager, Airport Customer Care
-
Customer Service Manager
Customer Service Manager
-
(Entry Level) Customer Service Agent *On Site*
(Entry Level) Customer Service Agent *On Site*
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub