Branch Operations Manager

Job Title: Branch Operations Manager

Location: Nashville, TN

Department: Field Operations

Type: Full-Time

Compensation: Base Salary of $60,000/year + Sales Commission + Quarterly & Annual Bonuses

We seek individuals who care deeply about their work and want to be part of a dynamic and growing team. If you're a self-starting, detail-oriented go-getter who thrives in a fast-paced, ever-changing environment, we want you. Enjoying new experiences and meeting interesting people at premium venues, bars, restaurants, and shops is a plus.

The Branch Operations Manager will oversee the success of our Nashville event operations and booth servicing. You will ensure high standards and deliver top-quality service.

Logistics & Planning:

• Manage event logistics and advance event preparations.
• Execute events by transporting and setting up photobooths.
• Service photobooths at local bars, venues, hotels, etc.

Team Management:

• Lead and train team members.
• Manage schedules, payroll, and weekly meetings.

Event Execution:

• Ensure efficient transportation and setup of photobooths.
• Supervise events and maintain high service standards.

Customer Service:

• Provide outstanding customer service and resolve inquiries.
• Build relationships with clients and event coordinators.

Install & Service Booths:

• Ensure photobooths are operational and quickly serviced.
• Handle routine maintenance and paper changes.

Administrative Duties:

• Maintain and innovate operational processes.
• Monitor inventory levels and coordinate maintenance and repairs.

Technical Expertise:

• Possess knowledge of photobooth operations.
• Troubleshoot technical issues in the field.

Vendor and Venue Relationships:

• Build and maintain relationships with vendors and event venues.
• Collaborate with partners to enhance event experiences.

Business Development:

• Identify opportunities for business growth and revenue generation.
• Propose creative ideas to expand services and attract new clients.

The schedule typically runs from Tuesday to Saturday, with support during nights and weekends as needed. Key activities include:

• Planning logistics and coordinating team efforts for upcoming events.
• Attending and participating in field operations meetings.
• Supervising event execution and maintaining equipment.
• Managing inventory and ensuring event readiness.
• Developing and updating standard operating procedures.

Education:

• Some college or a college degree
• Relevant trade school education

Experience:

• Background in events, stage, music, or film production
• Experience handling heavy equipment
• Familiarity with fast-paced environments and team management
• Ability to work nights and weekends
• Proficiency in driving and loading equipment

Skills:

• High energy, self-sufficient, and organized
• Strong people and time management skills
• Problem-solving and quick-thinking abilities
• Adaptability and logistics-driven mindset
• Excellent client management and planning skills

• Competitive salary with growth opportunities
• Health care compensation
• Access to high-end experiences and fun environments
• Opportunities to build a vast network

Join Majestic and be a driving force behind our photobooth events and venue placements, ensuring they operate at the highest standards. If you're a resilient team leader with a technical inclination and a passion for customer service, we encourage you to apply.