AV Specialist

The AV Specialist reports directly to the Technical Manager of Flyover Chicago. The AV Specialist is responsible for maintaining A/V systems and components throughout the attraction as well as assisting the iRide Specialist with preventative maintenance and repairs. AV Specialists train operators in their duties such as identifying issues, checks, operating AV systems within the attraction, and troubleshooting malfunctions.

What is the compensation for this role?

The wage for this role is $65-75K and a full breakdown of perks and benefits will be discussed during the interview process.

What will you do in this job?

• Train operators on AV systems operation and basic troubleshooting
• Ensure all A/V and lighting systems function and are properly maintained
• Monitor and ensure guest and staff safety
• Performing ride safety checks
• Recover ride malfunctions
• Assist with preventative maintenance and repair of the iRide system and facilities
• Maintain accurate and detailed records of all issues, resolutions and maintenance
• Assist, maintain and communicate proper inventory levels for all parts and consumables to the Technical Manager
• Support special and seasonal events as required
• Maintain excellent working relationships internally and with suppliers
• Other tasks as required by management
  
  

This list describes a lot of what an AV Specialist does, but no job description can anticipate every single issue or project that could come up. Pursuit and Flyover Attractions reserves the right to modify, reduce, add or change job details based on the needs of the business.

What skills and experience do you need for this job?

Ideal Experience

• Demonstrated technical ability and background with an extended understanding of audio, video, lighting, and computer systems
• Experience with Medialon, Crestron, or other show control systems and programming
• Familiarity with PIXERA, WATCHOUT, Disguise or similar software and mutli- display systems
• Maintenance and repair of LED video walls and large format laser projectors
• Installation, programming, and maintenance of DMX/ Artnet lighting systems and fixtures
• Knowledge of Dante or other networked audio systems and software
  
  

Ideal Behaviors and Traits

• Strong “can-do,” attitude with willingness to be flexible and adaptable.
• Ability to make decisions, solve problems and exercise good judgment.
• Strong commitment to building positive working relationships.
• Willingness to work with a geographically dispersed team in a seasonal environment.
• Resourceful, with a curiosity to solve problems and create new solutions.
• Ability to organize and prioritize multiple tasks in a fast-paced environment.
• Sense of urgency to complete job duties accurately and in a timely manner.
• Sense of humor and ability to ‘let things roll’ when the unexpected happens.
• Solid written and verbal communication skills.
• Hospitality and service-focused mindset including the need to work successfully with both internal and external partners.
• Strong sense of prioritization and focus to complete tasks.
  
  

Physical Requirements

• Moves equipment weighing up to 50 lbs unassisted
• Positions self to service and install equipment which may include bending, stooping, crawling, kneeling and reaching
• Frequently moves throughout jobsite and uses stairs
• May spend extended periods in stationary positions
• Uses ladders and elevated work platforms to complete tasks
• Works at height utilizing fall protection equipment
  
  

This list describes at a high level what this job requires, but no job description can anticipate every single task, issue or project that could come up. Pursuit and FlyOver Chicago reserve the right to adjust, reduce, add, or change job tasks as needed for the success of the business.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Chicago, IL USA and current, legal ability to work in the U.S. is required.

What will your work environment be like?

About Flyover Attractions

The Flyover attractions team brings new attractions to life and oversees existing operations. Flyover, the Ultimate Flying Ride, utilizes state-of-the-art technology to give you the feeling of flight. You hang suspended, feet dangling, before a 20-metre spherical screen while our film whisks you away on an exhilarating journey across some of the world’s most iconic landscapes. Special effects, including wind, mist and scents, combine with the ride’s motion to create an unforgettable experience. Currently, there are Flyover’s located in Vancouver, B.C., Reykjavik, Iceland, Las Vegas, Nevada, and Chicago, Illinois. Several future Flyover locations are proposed and are in the development stage.

About Pursuit

Pursuit is a hospitality and attractions company that connects guests and staff to iconic places through unforgettable and inspiring experiences and strives to become the world’s leading provider of experiential adventure travel. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI. We deliver rich travel experiences to the global market in iconic destinations through its unique hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products.

We are strengthening and improving our culture, our attractions, and our operations to deliver these unforgettable guest and staff experiences. We will work hard to refine and execute our strategic plan for the expansion of the business, accelerate profitable revenue growth through strategic capital deployment, drive strong organic growth of our existing businesses, and acquire unique and complementary businesses. We will work tirelessly to build a strong entrepreneurial, as well as a fun and rewarding culture for our team members.

Closing

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com.

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.