Audio Visual Operational Supervisor

At INSPIRE, we provide quality technology, qualified technicians, and a creative vision that enables our clients to effectively communicate at their conferences, meetings, and events while focusing on building trusting and lasting relationships through professional and personalized service.

We offer a competitive benefits package for full-time employees. Medical, Dental, and Vision Coverage, Life Insurance, Short-term, and Long-term Disability, and Paid Time Off / Holiday, 401(k), along with additional voluntary benefits are available to all full-time employees at INSPIRE.

We are currently seeking a full-time Audio Visual Operations Supervisor to work at The Broadmoor in Colorado Springs, CO.

The compensation for this Audio Visual Operations Supervisor Role is between $23-25/hr, depending on experience.

Job Summary

The Floor Supervisor will assist and direct assigned Hotel Audio Visual Technicians in day-to-day operations; and ensure that all levels of service and standards of operations are met and exceeded in the perception of our clients and customers.

Summary of Essential functions for the Audio Visual Operations Supervisor

• Verify that AV equipment needed is in our inventory before the event.
• Set up, operate, and troubleshoot all equipment, devices, and systems.
• Ensure all equipment is fully operational, and repair/clean when necessary.
• Demonstrated advanced technical knowledge of programming, setup, testing, and troubleshooting of AV equipment and software.
• Label broken equipment.
• Check delivered equipment and room set-up against Banquet Event Order/Flow Sheets.
• Communicate additions or deletions to flowsheets.
• Break down, remove, and secure equipment.
• Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling.
• Understands acoustics and sound amplifications to support temporary and permanent equipment solutions for events and daily operations.
• Assist and instruct guests/customers regarding proper usage/operation of AV equipment.
• Up-sell AV services.
• Monitor equipment operation.
• Assist management in hiring, training, motivating, and coaching employees; and serve as role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Other tasks as requested.
  
  

Minimum Requirements

• 3-5 years of customer service or hospitality experience is preferred.
• 3-5 years of audio-visual experience is required.
• Knowledge of technical theory.
• Advanced problem-solving skills.
• Experience leading workflow and team members. Must have great organizational skills with a focus on deadlines and prioritization.
  
  

Skills and Specifications

• Ability to communicate, both verbally and in writing, with both technical and non-technical constituents.
• Excellent organization, communication, and motivational skills.
• Service-oriented with attention to detail and deadlines.
• Possess the ability to manage and work with many different types of people and personalities on many different levels.
  
  

The compensation for this Audio Visual Operations Supervisor Role is between $23-25/hr, depending on experience.