Associate, eCommerce Category Merchant
Associate, eCommerce Category Merchant
JOANN Stores
Greater Cleveland
See who JOANN Stores has hired for this role
Summary
The eCommerce Category Merchant Associate is part of a fast-paced, cross-functional team responsible for delivering a best-in-class eCommerce experience for JOANN. This position is accountable for supporting the eCommerce Category Merchant in achieving financial metrics including sales plans, margin, turn and conversion for designated categories on JOANN.com. In addition, this role will provide guidance to the eCommerce Category Assistant with pricing promotions, filing marketing briefs and links for marketing campaigns for designated categories on JOANN.com during peak season or upon request from the eCommerce Category Merchant. The position will need to support bringing the instore experience alive on site. Having curiosity to learn eCommerce fulfillment methods and thinking customer first is key for this role. This individual is someone motivated by challenges and can think independently to reach key deadlines. This role will serve as a back-up for the eCommerce Category Merchant to designated merchandising teams (DMM, Buyers) to ensure alignment with store strategies while growing online sales, conversion and average ticket and maximizing margin and penetration of ecommerce to total Joann.
Job Duties
Responsible for assisting the eCommerce Category Manager in the training and development of an eCommerce Category Merchant Assistant.
Education & Experience
Education Minimum: Bachelor's Degree in Business, Logistics, Merchandising or related field
Experience Minimum: 2+ years retail experience in eCommerce, Merchandising or Marketing with 1+ years in eCommerce, Digital or Omni-Channel
Experience Preferred: 5+ years of experience with eCommerce software applications (such as Salesforce Commerce Cloud)
Knowledge, Skills & Abilities
5555 Darrow Road Hudson, OH 44236
Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members:
JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.
The eCommerce Category Merchant Associate is part of a fast-paced, cross-functional team responsible for delivering a best-in-class eCommerce experience for JOANN. This position is accountable for supporting the eCommerce Category Merchant in achieving financial metrics including sales plans, margin, turn and conversion for designated categories on JOANN.com. In addition, this role will provide guidance to the eCommerce Category Assistant with pricing promotions, filing marketing briefs and links for marketing campaigns for designated categories on JOANN.com during peak season or upon request from the eCommerce Category Merchant. The position will need to support bringing the instore experience alive on site. Having curiosity to learn eCommerce fulfillment methods and thinking customer first is key for this role. This individual is someone motivated by challenges and can think independently to reach key deadlines. This role will serve as a back-up for the eCommerce Category Merchant to designated merchandising teams (DMM, Buyers) to ensure alignment with store strategies while growing online sales, conversion and average ticket and maximizing margin and penetration of ecommerce to total Joann.
Job Duties
- Achieve online Financial Metrics for designated categories by suggesting online assortment, presentation and fulfillment strategies, including exclusive business opportunities to grow online product offering beyond shared assortment with JOANN stores to the eCommerce Category Merchant and store buying team.
- Develop and execute the online promotional and clearance pricing, balancing the omni-channel shopper with the need to drive online sales & profitability with the assistance of the eCommerce Category Merchant. Analyzes data and other information to be reactive and proactive in achieving metrics.
- Partner with the eCommerce Category Merchant to translate in-store merchandising strategies into optimal website experiences by leading the online product presentation strategy for assigned categories working cross functionally with site merchandisers and digital content to bring it to life online and increasing product conversion through recommending site placement, cross sells and enhanced selling information.
- Influences featured products, promotions, page sortation, product boosting on the website and within marketing campaigns leading shoppers to the most ideal landing page with the assistance of the eCommerce Category Merchant.
- Monitor key item inventory and partner with inventory team to ensure optimal web fulfillment.
- Understand eCommerce customer behavior through web analytics. Stay current on trends among direct competitors and best-in-class eCommerce sites.
Responsible for assisting the eCommerce Category Manager in the training and development of an eCommerce Category Merchant Assistant.
Education & Experience
Education Minimum: Bachelor's Degree in Business, Logistics, Merchandising or related field
Experience Minimum: 2+ years retail experience in eCommerce, Merchandising or Marketing with 1+ years in eCommerce, Digital or Omni-Channel
Experience Preferred: 5+ years of experience with eCommerce software applications (such as Salesforce Commerce Cloud)
Knowledge, Skills & Abilities
- Ability to work collaboratively within team environments
- Attention to detail and organizational skills
- Ability to multitask in fast paced environments
- Ability to work as a cross-functional partner
- Strong knowledge of eCommerce best practices
- Strong Communication skills
- Mentoring/coaching skills
- Customer Centric mindset.
- Skillset with Microsoft Office Products (Excel, Word, PowerPoint)
5555 Darrow Road Hudson, OH 44236
Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members:
- Medical, Dental and Vision benefit plans
- Company-paid basic, Optional, and Dependent life insurance
- Long-term disability and Company-paid Short-term disability
- Paid Time Off and Sick Time
- Tuition Reimbursement
- Team Member Discount
JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Sales and Business Development -
Industries
Retail
Referrals increase your chances of interviewing at JOANN Stores by 2x
See who you knowGet notified about new Associate Merchant jobs in Greater Cleveland.
Sign in to create job alertSimilar jobs
People also viewed
-
Customer Service & Sales Associate
Customer Service & Sales Associate
-
Customer Service & Sales Associate
Customer Service & Sales Associate
-
Customer Service & Sales Associate
Customer Service & Sales Associate
-
Customer Service & Sales Associate
Customer Service & Sales Associate
-
Customer Service & Sales Associate
Customer Service & Sales Associate
-
Customer Service & Sales Associate
Customer Service & Sales Associate
-
Customer Service & Sales Associate
Customer Service & Sales Associate
-
Customer Service & Sales Associate
Customer Service & Sales Associate
-
Customer Service & Sales Associate
Customer Service & Sales Associate
-
Customer Service & Sales Associate
Customer Service & Sales Associate
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub