Kiawah Island Golf Resort consistently ranks as one of the country’s top resorts. It is home to The Sanctuary, one of the only Forbes Five Star and AAA Five Diamond hotels in South Carolina, as well as nearly 500 private villas and luxury homes, and five championship golf courses, including The Ocean Course. We strive to enhance southern hospitality by taking care of our employees and guests.
Benefits
Hourly Position
Dependable schedule
Medical, Dental, Vision, 401(k) options
Employee Meal Program
Discounts on Golf, Tennis, Accommodations, Dining & More
Work in Paradise!
Expectations & Responsibilities
Check voicemails and e-mails first thing in the morning and respond accordingly; continue to check and follow up periodically throughout the day.
Follow up with the Property Manager to pass on any ongoing projects or outstanding issues.
Sort invoices, file check requests and purchase orders according to Accounting timelines and policies.
Complete postings in Excel spreadsheet tracker (example: utilities and housewares) – always paying attention to specific timelines.
Screen and audit owner bills periodically to avoid double billing and miscellaneous errors.
File statements, and all documents that are related to owner properties (example: letters, contracts, quotes etc.) according to Resort document retention policies.
Collect all required documents from owners (example: contracts, W-9, business licenses etc.) in a timely manner.
Perform quality evaluations and all related paperwork as outlined by Department guidelines.
Monitor owner No-Shows on a daily basis; communicate and track accordingly.
Monitor Out of Order program for all units: check the status of all OOO units, follow up with contractors, physically check units to ensure work order completion, etc.
Assist with owner, and guest of owner, reservations and related requests (example: bike reservations, beach chair reservations, etc.).
Perform miscellaneous job-related duties as assigned.
Positive and energetic attitude will be imperative.
Work productively with minimal supervision, appropriately displaying initiative.
Prioritize tasks effectively and utilize time efficiently.
Be able to multi-task, maintaining control and organization.
Stay focused and conscientiously follow through on details.
Actively listen and appropriately respond to owner’s inquiries and complaints, always remaining composed and courteous.
Be able to work well under pressure and in circumstances of change, be flexible and able to make quick and appropriate decisions.
Execute job responsibilities cooperatively as a fellow team member.
Uphold the core values and policies and procedures of the resort.
All other duties, as assigned.
Qualifications
High school diploma, or equivalent vocational training certificate, required. College degree preferred.
Hospitality management education, or at least one year of property management experience, preferred.
Valid Driver’s License with clean driving record required.
Must have own mode / method of reliable transportation to travel around the island.
SC Property Manager’s License highly preferred.
Excellent communication skills in English, both verbal and written, required.
Excellent telephone, interpersonal and organizational skills required; high aptitude for computer programs will be imperative.
Must work both independently and in a team environment.
Must be able to pass a background check.
Excellent organization habits, conflict resolution skills, professional and cooperative demeanor required.
Essential Physical Requirements
Must be able to lift minimum weight of 35 lbs. across short-medium distances.
Must be able to stand for extended periods while inspecting properties.
Must be able to reach, bend and stoop as needed.
Must be able to work on site due to daily needs of the job requirements.
Join our team and work in paradise!
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy. We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.
Other details
Pay Type Hourly
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Kiawah Island, SC, USA
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Management
Industries
Hospitality
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