Assistant Director of Rooms

Join our exceptional team as the Assistant Director of Rooms and contribute to the seamless delivery of outstanding guest experiences. As an energetic and enthusiastic hospitality professional, you will oversee the rooms division and play a vital role in ensuring guest satisfaction and operational excellence. With your passion for excellence, strong leadership skills, and attention to detail, you will lead a team dedicated to providing exceptional service and maintaining impeccable standards. If you thrive in a fast-paced environment, have a passion for hospitality, and are committed to delivering exceptional guest experiences, we invite you to apply for this exciting opportunity.

Key Responsibilities:

• Supervise and manage the daily operations of the front desk, housekeeping, and guest services departments
• Ensure the highest levels of guest satisfaction by maintaining exceptional service standards
• Collaborate with department heads to develop and implement strategies to maximize revenue and minimize costs
• Train and mentor team members to deliver exceptional service and exceed guest expectations
• Maintain and enforce hotel policies and procedures to ensure a safe and secure environment for guests and employees
• Conduct regular inspections to ensure cleanliness, maintenance, and functionality of rooms and public areas
• Handle guest complaints and resolve issues in a timely and efficient manner
• Stay updated on industry trends and implement innovative practices to enhance guest experiences

As the Assistant Director of Rooms, you will have the opportunity to make a significant impact on our guests' experiences and contribute to the overall success of our hotel/resort. We offer a competitive salary, comprehensive benefits, and a supportive work environment where your talents and dedication will be recognized and rewarded. Join our team of hospitality professionals and embark on a rewarding career journey with us. Apply now to take the next step in your rooms division management career.

• Previous experience in a rooms division leadership role within the hospitality industry
• Strong knowledge of front office operations, housekeeping, and guest services
• Excellent leadership, communication, and interpersonal skills
• Exceptional problem-solving and decision-making abilities
• Detail-oriented with a focus on maintaining high-quality standards
• Proficient in property management systems and other relevant software
• Ability to work well under pressure and manage multiple priorities
• Bachelor's degree in hospitality management or a related field (preferred)