Electromechanical parts manufacturing client is looking for an Engineering Support Mananger to focus on leading a customer service and applications engineering-related team focused on supporting electromechanical components and order entry. The goal of the role is to increase customer satisfaction from an engineering/technical perspective. Engineering (BSME) background a must. 5+ years of experience related to supporting products in a manufacturing environment ideal. Excellent benefits
location: Plano, Texas
job type: Permanent
salary: $85,000 - 115,000 per year
work hours: 8am to 4pm
education: Bachelors
Responsibilities
Lead Support Representatives and Application Engineers, including, goal setting, evaluating performance, coaching, and training to enhance and improve effectiveness in working with our customers.
Support Engineers and Repsin efforts to build on current customer needs and grow the business by partnering with customer's corporate engineering on product solutions
Responsible for leadership over the integration of electromechanical automation equipment
Support Sales and Service activities by providing technical solutions
Lead a group of support specialists
Monitor order entry and quoting process flow and responsiveness.
Qualifications
Experience level: Manager
Minimum 6 years of experience
Education: Bachelors
Skills
Technical Support
Customer Relations
Customer Service
SAP Applications
Sales
Engineering
Technical Support
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
Staffing and Recruiting
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