Application Engineer

Application Engineer

*Direct Hire role with Benefits

Overview:

This person will work directly with customers needing support sizing and selecting compressors, pumps, blowers, etc... for various applications. This is fielding incoming inquiries and assessing various technical specifications related to the application.

Responsibilities:

• Provide prompt, efficient client service to ensure satisfaction.
• Handle client inquiries within 24 hours, aiming for >90% on-time shipment and quoting accessory items on 80% of quotes.
• Error-free order entry, recommending best products, and escalating special inquiries
• Manage orders and quotes, research part numbers/pricing, update customer information and prices, support sales and service staff, use P21 ERP system extensively, and follow-up on quotes and orders.
• Generating quotes and orders
• Administrative tasks (20% of time) including reports, product documentation, meetings, and training.
• Product selection, data entry, order placement, timely responses, and order follow-ups.
• Support for sales and service staff, client influence, alternative vendor selection.

Qualifications:

• Bachelor’s in Mechanical Engineering AND one year of relevant experience working with customers. OR,
• 5+ years’ experience in a similar role (Sales, Customer Support, Quoting, Applications) and 2+ years working with compressors, blowers, pumps etc...

Compensation:

• Salary plus incentive (up to 0.5% of GP).
• Benefits include 401k, medical, vision, dental, life and disability insurance, cafeteria or medical savings plan, PTO, holidays.